Technical Product Manager, Core Systems

About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionises the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. We are a team spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About the Role

Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits

As a Technical Product Manager, Core Systems, you will play a key role in shaping and improving the internal tools and systems that power Airalo’s operations. You will work closely with multiple internal departments to understand their needs, translate business requirements into technical solutions, and guide the development of systems that enhance scalability, efficiency, and collaboration across the company. You will own the product lifecycle for internal systems, from requirements gathering and prioritisation to incremental delivery and release. You will collaborate with engineering teams to refine technical specifications, plan sprints, and ensure smooth rollouts of new features and tools. You thrive at the intersection of technology and business needs. You enjoy translating complex requirements into clear, structured deliverables, and are passionate about building systems that empower teams to work smarter. Your success will come from your ability to balance technical understanding, stakeholder management, and delivery.

Responsibilities include but are not limited to:

• Collaborate with internal stakeholders across departments to gather, analyse, and prioritise system requirements.
• Define the roadmap and backlog for internal tools and platforms that enable core business functions.
• Break down large initiatives into smaller, incremental deliverables aligned with agile development practices.
• Partner closely with engineering teams to refine requirements, clarify use cases, and ensure technical feasibility.
• Document product requirements, user flows, and release notes to maintain clarity and alignment.
• Coordinate smooth release cycles by working hand-in-hand with developers, QA, and stakeholders.
• Monitor system performance, adoption, and feedback to identify areas of improvement and optimisation.
• Ensure all internal tools meet security, scalability, and reliability standards.
• Support the continuous improvement of development and release processes for internal systems.

Must-haves:

• 3+ years of building digital products as a product manager with exposure to technical or system-focused products.
• Strong understanding of software systems, architecture, and integrations.
• Proven experience collaborating with engineering teams to define and deliver technical solutions.
• Experience translating high-level business requirements into actionable technical specifications.
• Strong analytical and problem-solving skills, with a structured approach to breaking down complexity.
• Experience working in agile/scrum environments.
• Excellent documentation skills and attention to detail.
• Excellent verbal and written communication skills.

Good to have:

• Background in software engineering, computer science, or a technical discipline.
• Familiarity with APIs, databases, and system integrations.
• Experience in a high-growth or distributed environment.
• Experience working in a remote work environment.
• Experience with Jira, Figma, QuickSight, Looker Studio, Google Analytics, Firebase, Typeform, Mixpanel.

If you are interested in this position, please apply via the link. Please note that our Product team works in the CET timezone, so candidates will need to reside in countries with the same time zone or similar to it and will need to already have permit to work in the country where they are based.

By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy.

We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.