Growth Strategy & Operations Manager

About Airalo

Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionises the telecom industry. We are a travel‑tech company and an equal‑opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.

About You

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self‑disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

About The Role

Position: Full‑time / Employee
Location: Remote‑first within the UK or Spain. Candidates must live in and possess valid work authorisation for one of these two countries.

Benefits: Health Insurance, work‑from‑anywhere stipend, annual wellness & learning credits, annual all‑expenses‑paid company retreat in a gorgeous destination, and other benefits.

As the Growth Strategy Manager at Airalo, you will collaborate closely with the Growth organisation to define and optimise acquisition, conversion, and retention targets across regions and channels. You will operate as a central, region agnostic capital allocator within Growth — ensuring time, budget, and effort are deployed toward the highest incremental impact opportunities. Acting as a key partner to Growth leadership, you will turn complex data into clear trade‑off decisions, pressure test assumptions, and help determine where the next dollar and the next hour should be invested. In this role, you will own Growth’s forecasting and planning processes, ensuring regional and central teams are aligned on targets, assumptions, and trade‑offs. You will run the operating cadence for Growth, steward the business inputs, scenario frameworks, and planning logic layered on top of Data’s forecasting model, and translate performance insights into cross‑regional and cross‑channel allocation decisions that improve incremental growth and capital efficiency — operating within the financial guardrails set by our Finance team.

Responsibilities

• Forecasting, Planning & Operating Rhythm
  • Own Growth’s forecasting process end to end: gather assumptions, challenge inputs, coordinate with Data, and prepare forecast narratives for leadership.
  • Maintain and continuously refine the business logic, pacing, scenario planning, and target setting frameworks built on top of Airalo’s forecasting model.
  • Lead monthly and quarterly business reviews — prepare materials, synthesise insights, and ensure follow‑ups drive real action.
  • Run weekly operating cadence for Growth: performance reviews, KPI tracking, variance analysis, and strategic escalations.
• Budget Allocation & Strategic Decision Support
  • Build data‑driven recommendations on spend allocation across regions and channels, using CAC, LTV, incrementality, and ROI insights to optimise for incremental profit/growth.
  • Conduct granular regional deep dives (country/segment/channel) and identify levers to improve growth or efficiency.
  • Identify cross‑regional capital reallocation opportunities and quantify trade‑offs between markets (e.g., where incremental $1 delivers highest marginal return).
  • Partner with Growth, Product, Brand, and Finance to align on targets, trade‑offs, and the drivers behind plan variances.
• Analytics Partnership & Insight Activation
  • Serve as Growth’s primary business partner to the Data team: consolidate analytical needs, provide business context, and ensure high‑quality inputs into Data’s roadmap.
  • Translate analytical outputs (forecasts, dashboards, experiment results) into decisions, actions, and processes that stick.
  • Ensure Growth teams adopt and operationalise dashboards and models — build documentation, training, and clear workflows.
• Cross‑Functional Strategy & Special Projects
  • Lead cross‑functional projects such as regional/channel diagnostics, efficiency audits, or market deep‑dives, including 30‑day “drop‑in” sprints to fix specific business problems.
  • Build frameworks that guide decision‑making: ROI models, sizing models, scenario tools, prioritisation structures.
  • Identify and implement process improvements across the Growth org to increase speed, clarity, and execution quality.

7+ years in Growth Strategy, BizOps, FP&A, Management Consulting, Strategy & Operations, or similar analytical roles. Demonstrated experience owning planning cycles and influencing capital allocation decisions at a multi‑market or global level. Demonstrated ability to maintain forecasting models (Excel/Sheets) and run scenario planning, CAC/LTV experience, pacing, and ROI logic. Strong analytical proficiency: Excel (advanced), and comfort working with SQL and modern BI tools (Looker, Lightdash, Tableau). Experience with MMM models a plus. Clear experience turning data into recommendations — not just reporting results, but synthesising insights into “what we do next.” Ability to challenge assumptions, pressure‑test inputs, and navigate ambiguous or incomplete data. Experience working cross‑functionally with channel leads, PMs, and Data teams; strong communication skills with senior stakeholders. Comfort managing complex, deadline‑driven projects, prioritising across markets, and driving alignment among multiple teams. A proactive, structured problem‑solver who can pick up unclear problems, untangle them, and deliver clarity with minimal guidance.

Nice‑to‑Haves

• Experience in consumer tech, marketplace, travel, or subscription businesses.
• Familiarity with marketing analytics: attribution, CAC/LTV modelling, incrementality testing, funnel analysis.
• Comfort coordinating experimentation roadmaps and interpreting lift tests or causal results.
• Prior experience as the business partner to a Data/Analytics org.

Equal‑Opportunity Statement

Airalo is an equal‑opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.