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- Tasks: Manage installation scheduling and liaise with customers and teams for seamless service.
- Company: AiraClean is a pioneering energy tech company focused on sustainable home solutions.
- Benefits: Enjoy a £28,000 salary, 25 days annual leave, health cash plan, and employee discounts.
- Why this job: Join a dynamic team driving the clean energy revolution while promoting diversity and inclusion.
- Qualifications: Experience in planning, logistics, or customer liaison roles is beneficial; familiarity with CRM systems preferred.
- Other info: Hybrid working available, with a minimum of 3 days in our Sheffield hub.
The predicted salary is between 24000 - 32000 £ per year.
AiraClean-energy tech leads to a positive global transformation. Heating homes contribute to 15% of Europe's CO2 emissions. Switching to sustainable solutions offers households a way to achieve net-zero emissions. Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions. Founded in 2022 with already 1200 employees and growing, Aira aims to drive the clean energy revolution. We are headquartered in Stockholm, Sweden, and our factory in Poland brings these innovations to life, with operating markets in the UK, Italy, and Germany.
As a Planning Agent at Aira you will be responsible for effective resource allocation to meet customer demand. Through close collaboration with the planning and logistics teams, as well as technical colleagues, you will ensure we are able to deliver outstanding service to customers. This is a full-time office hours role, with hybrid working and a minimum of 3 days a week in our Sheffield hub, which is also home to the Aira Academy. You will report to our Planning Manager in the region, but will work with Aira colleagues across the UK.
What you’ll be doing:
- Manage installation capacity and scheduling.
- Liaise with customers, technicians, and team leaders.
- Always remain polite and professional.
- Support and work closely with installation teams to ensure capacity is most effectively resourced for customer installations.
What you’ll need:
- Experience with CRM systems and ERP systems would be beneficial for this role, specifically Hubspot and Microsoft Dynamics 365.
- Experience in previous planning, logistics, or customer liaison roles would be beneficial.
What is in it for you?
- £28,000 salary
- 25 days’ annual leave + bank holidays
- Health Cash Plan
- Reward Gateway (Employee Discounts)
- Opportunity to work in a dynamic and supportive team environment
- Career growth and advancement opportunities within the company
At Aira, we’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.
Planning Agent Service Operations · Sheffield · employer: Airahome
Contact Detail:
Airahome Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Agent Service Operations · Sheffield ·
✨Tip Number 1
Familiarise yourself with AiraClean's mission and values. Understanding their commitment to sustainability and innovation will help you align your responses during interviews, showcasing your passion for clean energy solutions.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging in conversations about their experiences at Aira can provide valuable insights and potentially give you a referral.
✨Tip Number 3
Brush up on your knowledge of CRM and ERP systems, particularly Hubspot and Microsoft Dynamics 365. Being able to discuss your familiarity with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare examples from your past experience that demonstrate your ability to manage resources effectively and liaise with various teams. Highlighting your problem-solving skills in planning and logistics will resonate well with the hiring team.
We think you need these skills to ace Planning Agent Service Operations · Sheffield ·
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Aira's mission and values. Highlight your understanding of their commitment to sustainable energy solutions in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in planning, logistics, or customer liaison roles. Emphasise any familiarity with CRM and ERP systems like Hubspot and Microsoft Dynamics 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for clean energy and how your skills align with the role of Planning Agent. Mention specific examples of how you've effectively managed resources or liaised with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail.
How to prepare for a job interview at Airahome
✨Understand Aira's Mission
Before your interview, take some time to research Aira's mission and values. Understanding their commitment to sustainability and clean energy solutions will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Showcase Relevant Experience
Be prepared to discuss your previous experience in planning, logistics, or customer liaison roles. Highlight specific examples where you've successfully managed resources or schedules, as this will show that you have the skills necessary for the Planning Agent position.
✨Familiarise Yourself with CRM and ERP Systems
Since experience with CRM systems like Hubspot and Microsoft Dynamics 365 is beneficial, make sure you are familiar with these tools. If you have used similar systems, be ready to explain how you utilised them to improve efficiency or customer service.
✨Emphasise Team Collaboration
As the role involves close collaboration with various teams, be prepared to discuss your teamwork skills. Share examples of how you've worked effectively with others to achieve common goals, and express your enthusiasm for contributing to a supportive team environment.
