At a Glance
- Tasks: Manage installation capacity and scheduling while liaising with customers and teams.
- Company: Aira, a clean energy tech company driving sustainable home solutions.
- Benefits: £31,930 salary, 25 days leave, health cash plan, and employee discounts.
- Other info: Dynamic team environment with career growth opportunities and a commitment to diversity.
- Why this job: Join a mission to create intelligent homes and make a positive global impact.
- Qualifications: Experience in planning, logistics, or customer liaison; CRM knowledge is a plus.
The predicted salary is between 31930 - 31930 € per year.
About Aira
Aira Clean‑energy tech leads to a positive global transformation. Heating homes contribute to 15% of Europe's CO2 emissions. Switching to sustainable solutions offers households a way to achieve net‑zero emissions. Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy‑tech system and include dynamic electrical tariffs, cutting‑edge home solar systems, and advanced battery storage solutions.
About the role
As a Planning Agent at Aira you'll be responsible for effective resource allocation to meet customer demand. Through close collaboration with the planning and logistics teams, as well as technical colleagues, you will ensure we are able to deliver outstanding service to customers. You’ll report to our Planning Manager, but will work with Aira colleagues across the UK.
What you’ll be doing, and what you'll need:
- Manage installation capacity and scheduling.
- Liaise with customers, technicians, and team leaders.
- Always remain polite and professional.
- Support and work closely with installation teams to ensure capacity is most effectively resourced for customer installations.
- Experience with CRM systems and ERP systems would be beneficial for this role, specifically Hubspot and Microsoft Dynamics 365.
- Experience in previous planning, logistics, or customer liaison roles would be beneficial.
What we offer:
- £31,930 salary
- 25 days’ annual leave + bank holidays
- Health Cash Plan
- Reward Gateway (Employee Discounts)
- Opportunity to work in a dynamic and supportive team environment
- Career growth and advancement opportunities within the company
- Hybrid role - based at either our Manchester office (Trafford Park, M41 7LY) or our Sheffield office (White Rose Business Park, Halfway, Sheffield, S20 3PJ).
At Aira, we’re not just champions of next‑generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.
Planning Agent employer: Airahome
Aira is an exceptional employer dedicated to fostering a dynamic and inclusive work environment where innovation thrives. As a Planning Agent, you will enjoy a competitive salary, generous annual leave, and a supportive team culture that prioritises career growth and development. With the opportunity to work in either our Manchester or Sheffield office, Aira champions diversity and inclusion, ensuring that every employee can contribute to our mission of creating sustainable energy solutions for a meaningful global impact.
StudySmarter Expert Advice🤫
We think this is how you could land Planning Agent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aira on LinkedIn. Ask them about their experiences and any tips they might have for landing the Planning Agent role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding Aira's mission and values. Familiarise yourself with their clean energy solutions and think about how your skills in planning and logistics can contribute to their goals. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your communication skills! As a Planning Agent, you'll be liaising with customers and teams. Role-play common scenarios with a friend to boost your confidence and ensure you come across as polite and professional during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Aira and making a difference in the clean energy sector.
We think you need these skills to ace Planning Agent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Planning Agent role. Highlight your experience in planning, logistics, or customer liaison, and show how it aligns with Aira's mission of creating sustainable energy solutions.
Showcase Relevant Skills:If you've got experience with CRM and ERP systems like Hubspot or Microsoft Dynamics 365, shout about it! We want to see how your skills can help us manage installation capacity and scheduling effectively.
Be Professional and Polite:Remember, as a Planning Agent, you'll be liaising with customers and team members. Use a professional tone in your application to reflect the polite and professional attitude we value at Aira.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our dynamic team!
How to prepare for a job interview at Airahome
✨Know Your Stuff
Before the interview, make sure you understand Aira's mission and the role of a Planning Agent. Familiarise yourself with their clean energy solutions and how they impact CO2 emissions. This will show your genuine interest in the company and its goals.
✨Showcase Your Experience
Be ready to discuss your previous roles in planning, logistics, or customer liaison. Highlight specific examples where you've successfully managed resources or improved processes. This will demonstrate your capability to handle the responsibilities of the role.
✨Brush Up on Tech Skills
Since experience with CRM and ERP systems like Hubspot and Microsoft Dynamics 365 is beneficial, make sure you can talk about your familiarity with these tools. If you have any relevant experiences or achievements using them, be sure to mention those!
✨Emphasise Teamwork
Aira values collaboration, so be prepared to discuss how you've worked effectively with teams in the past. Share examples of how you’ve liaised with different departments or supported installation teams to ensure customer satisfaction.
