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- Tasks: Support customers with heating inquiries and assist in designing air source heat pump systems.
- Company: Join All Seasons Energy, a leader in renewable heating solutions.
- Benefits: Enjoy a competitive salary, 25 days leave, health cash plan, and a workplace pension.
- Why this job: Make a real difference by helping low-income customers save on energy bills.
- Qualifications: Experience in heating system design and strong communication skills required.
- Other info: Be part of a diverse team committed to innovation and sustainability.
The predicted salary is between 28000 - 42000 £ per year.
Our team is growing, and we’re now hiring for an Office-Based Heating Engineer. Join our ECO team with All Seasons Energy, part of the Aira family and help customers on low incomes reduce their bills. All Seasons Energy, a leading renewable heating installation company, is seeking a skilled and motivated Office-Based Heating Engineer to join our dynamic team. As the primary point of contact for heating inquiries, particularly related to air source heat pump systems, you will play a crucial role in providing technical support to office staff, contributing to the design process, and ensuring a seamless experience for our customers from inquiry to post-installation support.
WHAT YOU’LL BE DOING AS AN OFFICE-BASED HEATING ENGINEER AT ALL SEASONS ENERGY
- Customer Enquiries: Serve as the main point of contact for heating-related inquiries, addressing questions from office staff, clients, and customers both new and existing. Provide technical expertise and guidance on natural gas and air source heat pump systems, explaining features, benefits, and installation processes.
- Design Assistance: Collaborate with the design team to assist in the creation of heating system designs, particularly focusing on air source heat pump installations. Review and validate designs to ensure they meet industry standards, regulations, and customer requirements.
- Customer Support: Act as the point of contact for customer queries both before and after installation. Provide timely and accurate information to address customer concerns, ensuring a high level of customer satisfaction.
- Technical Consultation: Assist office staff in understanding technical aspects of heating systems, offering guidance on system capabilities, energy efficiency, and maintenance requirements.
- Training and Development: Stay updated on industry trends, new technologies, and advancements in renewable heating systems to provide relevant training and knowledge transfer to office staff.
- Collaboration: Work closely with installation teams, project managers, and other stakeholders to ensure effective communication and coordination.
WHAT YOU’LL NEED AS AN OFFICE-BASED HEATING ENGINEER AT ALL SEASONS ENERGY
- Experience: Proven experience in the design and implementation of heating systems, with a focus on air source heat pumps.
- Technical Skills: Strong technical proficiency in heating system design and troubleshooting. Familiarity with industry standards, regulations, and best practices.
- Communication Skills: Excellent verbal and written communication skills for effective interaction with office staff, customers, and external partners.
- Customer Focus: A customer-centric approach with the ability to address customer queries and concerns in a professional and friendly manner.
- Problem-Solving Abilities: Strong analytical and problem-solving skills to assess design challenges and provide effective solutions.
- Team Player: Ability to work collaboratively within a team and contribute to the overall success of the company.
If you are passionate about renewable energy and have the technical expertise to support our office operations, we invite you to apply and be an integral part of All Seasons Energy's commitment to sustainable heating solutions.
WHAT WE OFFER AS AN OFFICE-BASED HEATING ENGINEER AT ALL SEASONS ENERGY
- Job Type: Full-time, Permanent, office based Monday – Friday (40 hours)
- Salary £35,000 per annum
- 25 days annual leave plus bank holidays
- Workplace pension scheme
- Health Cash Plan
- Reward Gateway (Shopping Discount)
- Life Insurance
- Employee Assistance Programme
- 10-minute walk from Halfway tram stop
- Smart casual dress
About us
Brought into the Aira family in 2023, All Seasons Energy is widely recognised as one of the most trusted installers of renewable power and energy-saving technologies for ECO and funded customers across the UK. At Aira, we’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.
Office-Based Heating Engineer at All Seasons Energy in Sheffield employer: Aira
Contact Detail:
Aira Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office-Based Heating Engineer at All Seasons Energy in Sheffield
✨Tip Number 1
Get to know the company! Research All Seasons Energy and understand their mission, values, and the role of renewable energy in their operations. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your technical knowledge! Brush up on air source heat pump systems and be ready to discuss your experience with heating system design. We want to see how you can contribute to our team’s success.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider insights and might just land you a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at All Seasons Energy.
We think you need these skills to ace Office-Based Heating Engineer at All Seasons Energy in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with heating systems, especially air source heat pumps. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about renewable energy and how you can contribute to our team. Keep it friendly and professional, just like we are at All Seasons Energy.
Show Off Your Communication Skills: Since you'll be the main point of contact for customer inquiries, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language to show us you can effectively interact with both customers and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with All Seasons Energy!
How to prepare for a job interview at Aira
✨Know Your Heating Systems
Make sure you brush up on your knowledge of air source heat pumps and natural gas systems. Be ready to explain their features, benefits, and installation processes clearly. This will show that you’re not just familiar with the technical side but can also communicate it effectively.
✨Show Your Customer Focus
Since you'll be the main point of contact for customer inquiries, think of examples where you've successfully handled customer queries or concerns in the past. Highlight your ability to maintain a friendly and professional approach, as this is key to ensuring customer satisfaction.
✨Collaborate Like a Pro
Prepare to discuss how you’ve worked with design teams or installation crews in previous roles. Emphasise your teamwork skills and how you can contribute to effective communication and coordination within the office and with external partners.
✨Stay Updated on Industry Trends
Research the latest advancements in renewable heating technologies and industry standards. Being knowledgeable about current trends will not only impress your interviewers but also demonstrate your commitment to continuous learning and development in the field.
