Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage installation capacity and scheduling while collaborating with teams to ensure excellent customer service.
- Company: Aira is a fast-growing clean energy company based in Stockholm, revolutionising home energy solutions since 2022.
- Benefits: Enjoy a £24,000 salary, 25 days leave, health cash plan, and discounts on holidays and shopping.
- Other info: Work from our brand new Manchester office and be part of a supportive and innovative environment.
- Why this job: Join a diverse team driving the clean energy revolution and make a meaningful impact on the planet.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
The predicted salary is between 19200 - 33600 £ per year.
Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, it will evolve into a comprehensive, intelligent clean energy-tech system and include dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions. Founded in 2022 with already 400 employees and growing, Aira aims to drive the clean energy revolution. We are headquartered in Stockholm, Sweden, and our factory in Poland brings these innovations to life, with operating markets in the UK, Italy, and Germany.
About the role
The Planning Agent is responsible for effective capacity allocation to meet customer demand. Through close collaboration with the planning and logistics teams, as well as technical colleagues, you will ensure we are able to deliver outstanding customer service. This role is based at our brand new office in Manchester, as part of a wider planning and customer service team.
What you’ll be doing:
- Manage installation capacity and scheduling.
- Liaise with customers, technicians, and team leader.
- Always remain polite and professional.
- Support Team Leads to find improved ways of working.
- Manage and coach other Planning Agents in the use of AIRA systems.
- Support and work closely with technicians to ensure capacity is most effectively resourced.
- Book materials, create purchase orders, and co-ordinate delivery of materials.
- Be aware of the current performance of the teams, and use this knowledge and gained experience to optimize the service operations.
- Receive forecasts from the central function, implement optimizations and improvements, and feed back results either directly or through the Team Lead.
What is in it for you?
- £24,000 per year salary
- 25 days annual leave + bank holidays
- Health cash plan
- Employee Gateway (holiday and shopping discounts)
- Life insurance
At Aira, we’re not just champions of next-generation energy, we’re champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.
Planning Agent employer: Aira
Contact Detail:
Aira Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Agent
✨Tip Number 1
Familiarise yourself with Aira's mission and values. Understanding their commitment to sustainability and innovation will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging in conversations about their experiences at Aira can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed scheduling and capacity in previous roles. Highlighting your problem-solving skills and ability to optimise processes will demonstrate your fit for the Planning Agent position.
✨Tip Number 4
Stay updated on trends in the clean energy sector. Being knowledgeable about advancements in home energy solutions will not only impress during interviews but also show your genuine interest in Aira's work.
We think you need these skills to ace Planning Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Planning Agent at Aira. Highlight key skills and experiences that align with the role in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in capacity management, customer service, and teamwork. Use specific examples that demonstrate your ability to manage schedules and liaise effectively with various stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for clean energy solutions and your understanding of Aira's mission. Mention how your skills can contribute to their goals and improve customer service operations.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Planning Agent role.
How to prepare for a job interview at Aira
✨Understand Aira's Mission
Before the interview, make sure you understand Aira's mission to advance home energy solutions. Familiarise yourself with their products, such as heat pumps and solar systems, so you can discuss how your role as a Planning Agent contributes to this vision.
✨Showcase Your Teamwork Skills
As the role involves close collaboration with various teams, be prepared to share examples of how you've successfully worked in a team environment. Highlight any experiences where you managed schedules or liaised with different stakeholders.
✨Demonstrate Problem-Solving Abilities
Aira values innovation and improvement. Be ready to discuss specific instances where you've identified inefficiencies and implemented solutions. This will show your proactive approach to optimising service operations.
✨Emphasise Customer Service Orientation
Since the role requires managing customer interactions, illustrate your commitment to outstanding customer service. Share examples of how you've handled customer queries or complaints professionally and effectively.