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- Tasks: Support technical services and resolve queries in a fast-paced aviation environment.
- Company: Join AirX Jet Support, a leading UK aircraft maintenance organisation.
- Benefits: Enjoy competitive salary, generous leave, healthcare, and professional development.
- Other info: Flexible shifts and a supportive team culture await you.
- Why this job: Make an impact in the aviation industry while working with cutting-edge technology.
- Qualifications: Experience in aircraft maintenance and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
AirX Jet Support is a UK CAA and EASA approved Maintenance Repair Organisation with approval to provide Line & Base Maintenance services on our parent company fleet of CL-600, EMB-135 and ERJ-190 series aircraft. Due to continued growth and expansion, we are recruiting for a Technical Services Engineer to join our team. The successful candidate will be a self-motivated individual with experience working in a Part-145 aircraft maintenance environment. The Technical Services Engineer will support the Technical Services Manager with all aspects of Technical Services and play a key part in the day to day running of the Technical Support Department. In doing so they will be the point of contact for any Technical Services issues during execution and preparation for customer maintenance inputs. This role is based at the London Stansted Diamond Hangar facility working a rotational 5-5-4 day shift pattern. A degree of flexibility is expected including a requirement to work overtime if required.
Responsibilities and Duties
- The Technical Services Engineer is responsible for triaging and executing a suitable resolution to technical queries in a timely manner ensuring compliance with regulatory and company procedures, this may include dealing with OEM’s and customers.
- This person will represent the Technical Services team at all required customer meetings, as well as working closely with the Production Planning team to ensure deliverable plans are driven to execution.
- Provide an escalation path for all technical queries.
- Perform technical assessments of customer provided work scopes to ensure the request falls within capability and apply technical expertise to consider likely challenges including required skills, tools, access requirements, NDT etc.
- Responsible for the oversight of the transcribing of customer / CAMO’s maintenance data into approved work packs.
- Ensure all supplied data from customer / CAMO is accurate.
- Communicate with OEM / Type Certificate Holder if required on behalf of customer.
- Work alongside production planners to aid the planning and execution of maintenance inputs.
- Assist Production Planning in period of sickness and leave.
- Monitor compliance through sampling.
- Take ownership of department objectives and goals.
- Work closely with the Technical Support Manager in creating cross team dynamics and ensure all processes and procedures are monitored and kept up to date.
- Adopt and promote the company Safety, Quality and FOD culture.
- Ensure compliance with regulatory requirements, company processes and procedures.
- Promote a just culture and report all incidents and occurrences in the IQSMS portal.
- Actively support, promote and contribute to continuous improvement ideas and lean principles.
Required Qualifications & Experience
- Previous experience within a Base Maintenance / Modification Technical Services role is highly desirable.
- Have prior experience of accessing on-line Bombardier / Embraer documents through relevant portals.
- Be able to interpret technical drawings / documentation.
- Previous experience with major structural and / or avionic modification inputs is desirable.
- Experience working with Legacy 600/650, Lineage 1000, Challenger 850 and Challenger 604 aircraft preferable.
- Hold an EASA Part-66 B1 and / or B2 Licence and / or Aircraft Engineering Degree.
- Must have excellent organisation skills and the ability to work under pressure.
- Good understanding of Health and Safety, Human Factors and Regulatory requirements.
- Flexible worker who is prepared to adjust working hours to meet operational demands.
- Experience in MRO IT software, such as AMOS, OASES, Rusada etc would be an advantage.
- Proficiency in Excel, Word, Outlook and PowerPoint and the ability to learn in-house systems.
Additional Requirements
- Candidates must have legal authorisation and the right to work in the UK.
- Full clean UK driving licence.
- Ability to obtain security clearance and hold an airside ID pass.
What We Offer
- Competitive salary package.
- Generous annual leave entitlement.
- Company provided healthcare and pension scheme.
- Training and professional development.
- A friendly and performance focused environment, where everyone’s perspective is heard, and every achievement valued.
Technical Services Engineer in London employer: Air X Jet Support UK
Contact Detail:
Air X Jet Support UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work at AirX Jet Support or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding of the aircraft you'll be working with. We recommend having a few examples ready that showcase your problem-solving skills in a Part-145 environment.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance of landing that Technical Services Engineer role. We love seeing applications come directly from passionate candidates who are eager to join our team!
We think you need these skills to ace Technical Services Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Engineer role. Highlight your experience in Part-145 aircraft maintenance and any relevant technical skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for our team. Share specific examples of how you've tackled technical challenges in the past and how you can contribute to our growth at AirX Jet Support.
Showcase Your Technical Knowledge: Don’t shy away from showcasing your technical expertise! Mention any experience with OEMs, interpreting technical drawings, or using MRO IT software. We want to see how you can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Air X Jet Support UK
✨Know Your Technical Stuff
Brush up on your knowledge of aircraft maintenance, especially regarding the CL-600, EMB-135, and ERJ-190 series. Be ready to discuss your experience in a Part-145 environment and how it relates to the role. Familiarity with technical drawings and documentation will definitely give you an edge.
✨Show Your Problem-Solving Skills
Prepare examples of how you've triaged and resolved technical queries in the past. Think about specific challenges you've faced and how you overcame them, especially in high-pressure situations. This will demonstrate your ability to handle the responsibilities of the Technical Services Engineer role.
✨Understand the Company Culture
Research AirX Jet Support’s values, especially their focus on safety, quality, and continuous improvement. Be ready to discuss how you can contribute to promoting a just culture and supporting their objectives. Showing that you align with their culture can set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the Technical Support Department and how it interacts with Production Planning. Inquire about the tools and software they use, like AMOS or OASES, and express your willingness to learn. This shows your enthusiasm for the role and your proactive approach to integration.