At a Glance
- Tasks: Support pilgrims with calm and organised communication via email, phone, and WhatsApp.
- Company: Join HajjGuider, a compassionate team dedicated to helping travellers.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with the chance to connect with diverse individuals.
- Why this job: Make a meaningful impact by assisting others on their spiritual journey.
- Qualifications: Experience in customer service or travel support, with strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Hajj Guider is seeking a Customer Service Specialist to support pilgrims before travel with calm, organised and compassionate communication.
You will handle enquiries by email, phone and Whats App, keep notes tidy, and escalate complex questions as needed.
This role suits someone with customer service or travel support experience who can stay patient, accurate, and helpful when handling multiple conversations and documenting requests.
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Pilgrim Travel Support Specialist: Calm & Clear Help employer: AIR SAFFAR AND TOURS LTD
HajjGuider is an exceptional employer that prioritises a supportive and compassionate work environment, perfect for those passionate about helping others. With a focus on employee growth, we offer training opportunities and a collaborative culture that values clear communication and teamwork. Located in a vibrant community, our team enjoys the unique advantage of making a meaningful impact in the lives of pilgrims while working in a calm and organised setting.
