At a Glance
- Tasks: Lead FBO operations, ensuring safety and premium customer service.
- Company: Join a dynamic aviation company at Glasgow airport with global operations.
- Benefits: Competitive salary, pension scheme, healthcare, and paid volunteering days.
- Other info: Opportunities for travel and personal growth in a fast-paced environment.
- Why this job: Make an impact in the aviation industry while developing your leadership skills.
- Qualifications: Extensive FBO experience and strong team management skills required.
The predicted salary is between 36000 - 60000 £ per year.
Air Personnel are looking for a FBO Manager to join their client based at Glasgow airport. As FBO Manager, you will be responsible for leading the operation and ensuring delivery of safe, efficient, and customer focused services in line with company policies and regulatory standards. You will act as the key point of contact for clients and stakeholders, while ensuring that all team members are motivated, trained, and performing to the highest standard.
We are seeking an experienced aviation professional with a strong operational background and a passion for premium service. You’ll have a hands-on leadership style, commercial awareness, and a proven ability to build high-performing teams. With operations in the UK, Jersey, Europe and the Middle East, a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.
Responsibilities:
- Leadership and overall responsibility for performance management of team and service levels in line with company procedures
- Developing and implementing procedures and strategy for all FBO operations
- Ownership of FBO Operations Manual
- Enforcing security and safety procedures in the FBO and on the ramp
- Responsible for P&L performance and budgeting and oversee finance processes i.e invoicing
- Managing security and safety procedures in the FBO and on the ramp
- Liaising with senior management for approvals on financial expenses for the FBO, budgeting, forecasting and expense management
- Coordinating with Quality and Safety Manager on formalising, updating and implementing required procedures
- Hire, train and evaluate FBO staff. Also ensure timely training and performance reviews for the staff
- Manage ramp team ensuring safety and procedures
- Conduct investigations of incidents in line with ICAO, IATA and ISBAH regulations and procedures
- Maintain positive relationships and a collaborative approach with all FBO customers, suppliers and stakeholders
- Encourage employee involvement and suggestions in the improvement and growth of the FBO, its people and its processes.
- Perform ramp activities and ground handling procedures, when required due to shortage of staff
- Ensure operational efficiency through effective management of resources and minimizing costs.
- Report to senior management on high priority incidents, department performance, budget reviews and any urgent approvals
- Develop and implement strategies in order to grow market share and maximize FBO revenues
- Regular monitoring and recording of KPIs, market activities, business volumes and margins
Skills, Qualifications and Experience required:
Essential
- Extensive experience in FBO and/or ground handling operations
- Experience in managing multicultural operational teams
- Proven performance management experience
- Strong commercial and budgeting/forecasting skills
- In-depth knowledge of ground handling procedures and staff rostering
- Demonstrated ability to drive P&L performance and cost optimisation
- Experience delivering 5-star customer service
- A highly motivated “people person” with excellent interpersonal skills
- Strong leadership and team development capabilities
Advantageous
- AVSEC experience or certification
- Experience in business plan development and execution
In addition to a Competitive Salary, we will offer you:
- Competitive Group Pension Scheme
- Comprehensive Life Assurance
- Comprehensive Income Protection
- Comprehensive Travel Insurance
- Comprehensive Private Healthcare (after successful passing of probation)
- Free Car Parking
- 2 Paid Volunteering Days each calendar year (subject to line manager approval)
- Investment in Training, Qualifications and Professional Development
This is a fantastic opportunity to join our client so please call Michelle for more details or apply with your CV.
FBO Manager employer: AIR Personnel Ltd
Join a dynamic team at Glasgow Airport as an FBO Manager, where you will lead operations in a fast-paced environment dedicated to premium service and safety. Our company fosters a collaborative work culture that values employee growth through comprehensive training and development opportunities, alongside competitive benefits such as a pension scheme, private healthcare, and paid volunteering days. With the chance to travel and progress within a thriving industry, this role offers a meaningful career path for passionate aviation professionals.
StudySmarter Expert Advice🤫
We think this is how you could land FBO Manager
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like AIR Personnel Ltd.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by AIR Personnel Ltd. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace FBO Manager
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at AIR Personnel Ltd, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at AIR Personnel Ltd and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into AIR Personnel Ltd. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at AIR Personnel Ltd
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at AIR Personnel Ltd.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to AIR Personnel Ltd.
