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- Tasks: Lead the warehouse team, manage orders, and ensure timely deliveries.
- Company: Join a dynamic company focused on customer satisfaction and efficient service.
- Benefits: Enjoy a supportive work environment with training opportunities and potential for growth.
- Why this job: Be part of a fast-paced team that values customer service and teamwork.
- Qualifications: Must have a full UK driving licence and previous warehouse experience.
- Other info: Full training provided; knowledge of engineering processes is a plus but not required.
The predicted salary is between 28800 - 43200 £ per year.
As the Warehouse Lead you will be responsible for the hardgoods division to serve customers, take customer orders, deliver goods to customers and maintain the warehouse stock.
- Take and process sales orders from customers
- Delivery of goods to customers
- Picking & packing orders
- Process and record goods in accurately
- Store and organise warehouse stock and arrange in store merchandise
- Be responsible for effecting an efficient and satisfactory delivery service to internal (branch) customers and external customers
- Maintain the branch price file, office catalogue library and product literature
- Promote and actively ensure the cleanliness and tidiness of the office, stores and trade counter
- Goods purchasing under the direction of the Branch Manager
- Process cash and card payments over the counter securely and responsibly
- Take initiative by informing regular customers of new products or services and price changes
- Listen to and resolve customers' complaints regarding products or services
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Be instrumental in accurate and timely stock counts
- Answer telephones to provide information and receive orders
- Provide information about items, such as availability, operation or description
Required Qualifications And Competencies
- A full, clean UK driving licence
- Previous experience within a warehouse role
- Demonstrated ability of working within a fast paced environment, maintaining high levels of customer service
- Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given
- A working knowledge of the health and safety requirements of the HASAW Act
- Knowledge of ISO9002 is desirable but not essential as training will be given
Warehouse Lead employer: Air Liquide
Contact Detail:
Air Liquide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Lead
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Warehouse Lead. Understanding the nuances of order processing, stock management, and customer service will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced environments. Be ready to share examples of how you've maintained high levels of customer service under pressure, as this is crucial for the role.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations, particularly the HASAW Act. Being able to discuss these requirements confidently can demonstrate your commitment to workplace safety.
✨Tip Number 4
If you have any knowledge of engineering or welding processes, make sure to mention it. Even if it's not essential, showing an understanding of the industry can give you an edge over other candidates.
We think you need these skills to ace Warehouse Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse roles, customer service, and any specific skills related to the job description. Emphasise your ability to work in a fast-paced environment and any knowledge of engineering or welding processes.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Warehouse Lead position. Mention how your previous experiences align with the responsibilities listed, such as processing sales orders and maintaining stock accuracy. Show that you understand the importance of customer service in this role.
Highlight Relevant Qualifications: Clearly state your qualifications, including your full UK driving licence and any previous warehouse experience. If you have knowledge of health and safety requirements or ISO9002, make sure to include that as well, even if training will be provided.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Warehouse Lead role.
How to prepare for a job interview at Air Liquide
✨Showcase Your Customer Service Skills
As a Warehouse Lead, you'll be interacting with customers regularly. Be prepared to discuss your previous experiences in customer service and how you've handled complaints or queries effectively.
✨Demonstrate Your Organisational Abilities
The role requires maintaining stock and organising the warehouse. Highlight any past experiences where you successfully managed inventory or improved processes in a fast-paced environment.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety requirements is crucial. Brush up on the HASAW Act and be ready to discuss how you ensure safety in the workplace, as this will show your commitment to a safe working environment.
✨Prepare for Practical Scenarios
You may be asked to solve practical problems related to order processing or stock management during the interview. Think of examples from your past roles where you took initiative to improve efficiency or resolve issues.
