Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer services by managing invoices and accounts in a fast-paced environment.
- Company: Air Liquide is a global leader in gases, technologies, and services for industry and health.
- Benefits: Enjoy a diverse workplace with opportunities for growth and development.
- Why this job: Join a dynamic team where your contributions directly impact business processes and customer satisfaction.
- Qualifications: Must have experience with ERP SAP, Google and Microsoft applications, and strong communication skills.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an enthusiastic Senior Business Process Administrator to assist the reliable and timely execution of transversal business processes in a Back Office type environment.
- Facilitating reliable execution of transversal business processes in a Customer Services Back Office type environment
- Ensuring business process performance (e.g. accuracy, speed of execution, output quality etc.) is within acceptable parameters
- Support the Invoicing Team with all aspects of customer services, creating, downloading and outsourcing customer invoices
- Dealing with customer requests relating to Purchase orders
- Dealing with customer requests relating to copy invoices
- Timely and accurate creation of customer accounts into ERP system
- Timely and accurate amendments to customer accounts in ERP system
- Monitoring multiple Customer Services inboxes resulting in a wide range of queries
- Executing Back Office Customer Service Administration tasks to a target driven environment
Are you a MATCH?
- Confident and clear communication skills
- Logical problem solving ability
- Ability to work under pressure in target driven environment
- Experience working with Google application suite (including Sheets)
- Experience working with Microsoft application suite
- Experience of working with ERP SAP (essential)
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Senior Business Process Administrator employer: Air Liquide
Contact Detail:
Air Liquide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Process Administrator
✨Tip Number 1
Familiarise yourself with the ERP SAP system, as it's essential for this role. Consider taking an online course or tutorial to brush up on your skills and demonstrate your commitment to mastering the tools used in the position.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing different scenarios can help you prepare for handling customer requests and queries effectively during the interview.
✨Tip Number 3
Get comfortable with Google Sheets and Microsoft applications, as proficiency in these tools is crucial. Try creating sample reports or managing data to showcase your ability to work efficiently with these platforms.
✨Tip Number 4
Research Air Liquide's values and culture to align your responses during the interview. Understanding their commitment to diversity and inclusion will help you articulate how you can contribute to their team.
We think you need these skills to ace Senior Business Process Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in business process administration and customer service. Emphasise your familiarity with ERP systems like SAP and your proficiency in Google and Microsoft applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your skills align with the job requirements. Mention specific examples of how you've successfully managed business processes or improved efficiency in previous roles.
Highlight Communication Skills: Since the role requires confident communication, provide examples in your application that demonstrate your ability to communicate clearly and effectively, particularly in a target-driven environment.
Showcase Problem-Solving Abilities: Include instances where you've successfully solved problems under pressure. This will illustrate your logical problem-solving ability, which is crucial for the Senior Business Process Administrator position.
How to prepare for a job interview at Air Liquide
✨Showcase Your Communication Skills
As a Senior Business Process Administrator, clear communication is key. Be prepared to demonstrate your ability to convey information effectively, whether it's through examples of past experiences or by asking insightful questions during the interview.
✨Highlight Your Problem-Solving Abilities
Employers are looking for logical problem solvers. Think of specific instances where you've successfully navigated challenges in a target-driven environment and be ready to discuss these scenarios in detail.
✨Familiarise Yourself with ERP Systems
Since experience with ERP SAP is essential, brush up on your knowledge of this system. Be ready to discuss how you've used it in previous roles, focusing on accuracy and efficiency in managing customer accounts.
✨Demonstrate Your Adaptability
Working in a Back Office environment can be fast-paced and demanding. Prepare to share examples of how you've adapted to changing priorities and maintained performance under pressure, showcasing your resilience and flexibility.
