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- Tasks: Manage customer accounts and drive sales in the medical gases sector.
- Company: Air Liquide is a global leader in gases, technologies, and services for industry and health.
- Benefits: Enjoy a diverse workplace, opportunities for growth, and a chance to make a real impact.
- Why this job: Join a dynamic team focused on customer satisfaction and innovative solutions in healthcare.
- Qualifications: Experience in account management or sales; strong communication and organisational skills required.
- Other info: Diversity and inclusion are core values at Air Liquide, encouraging all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Account Manager – Gases role at Air Liquide
How will you CONTRIBUTE and GROW?
The Medical Gases Account Manager provides effective sales growth and contract performance by providing customers with products and services as outlined in contracts or engagement terms. They maintain high customer satisfaction, operational efficiency, and achieve sales targets across a broad market portfolio.
Responsibilities include:
- Carrying out customer-facing commercial and contract activities in MedGas
- Direct sales to Proximity and NHS customer base
- Managing contract performance, including review meetings with NHS stakeholders
- Handling customer complaints and resolutions
- Conducting annual cylinder audits and recovering lost cylinder charges
- Developing and delivering training to NHS clinical and technical staff
- Managing activity and time planning aligned with meetings and contract objectives
- Conducting contract performance reviews and ensuring compliance
- Maintaining and developing Salesforce CRM database
- Recording meeting minutes and actions
- Preparing change requests and reports
- Establishing NHS User groups to promote best practices
Sales Responsibilities:
- Collaborating with sales teams to convert leads into sales
- Identifying opportunities for new products and services
- Promoting medical gases, MedLOX bulk supply, special and industrial gases, handling & storage equipment, and new offerings
- Supporting training services
Customer Health & Safety:
- Delivering training programs
- Ensuring safe storage, handling, and use of medical gases
- Conducting risk assessments
- Providing guidance on managing product-related risks
People and Communication:
- Keeping management informed and implementing key projects
- Engaging with MedGas personnel for effective communication
- Liaising with site personnel and acting as a company ambassador
Compliance:
- Working with H&S, Quality, and Regulatory teams to ensure system compliance
- Following systems for alerting deviations in safety, quality, and regulations
Candidate Match:
- Experience in account management or field sales
- Technical and professional knowledge/skills
- Effective communication and administrative skills
- Beneficial but not essential: medical background, package gas knowledge
- Customer-oriented, service-driven, and sales skills
- Strong interpersonal and organizational skills
Our Commitment:
At Air Liquide, we value diversity and inclusion, welcoming applicants from all backgrounds to foster innovation and success.
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Account Manager - Gases employer: Air Liquide
Contact Detail:
Air Liquide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Gases
✨Tip Number 1
Familiarise yourself with the medical gases industry and Air Liquide's product offerings. Understanding the specifics of medical gases, including their applications and safety protocols, will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the healthcare and medical gases sectors. Attend industry events or join relevant online forums to connect with individuals who can provide insights into the role and potentially refer you to opportunities within Air Liquide.
✨Tip Number 3
Prepare to discuss your experience in account management and how it relates to the specific responsibilities of the role. Be ready to share examples of how you've successfully managed client relationships and achieved sales targets in previous positions.
✨Tip Number 4
Demonstrate your customer-oriented mindset by thinking of ways to enhance customer satisfaction and operational efficiency. Consider how you would handle common challenges in the role and be prepared to discuss your strategies during the interview process.
We think you need these skills to ace Account Manager - Gases
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Account Manager - Gases position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in account management or field sales. Use specific examples to demonstrate your achievements, particularly in customer satisfaction and sales growth.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your technical knowledge, communication skills, and any relevant experience in the medical gases sector. Make sure to connect your background to the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Account Manager role.
How to prepare for a job interview at Air Liquide
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Account Manager in the medical gases sector. Familiarise yourself with the specific tasks mentioned in the job description, such as managing contract performance and conducting annual cylinder audits.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully converted leads into sales. Be ready to provide examples of how you've identified opportunities for new products and services in past roles.
✨Demonstrate Customer Focus
Highlight your customer-oriented approach by sharing examples of how you've maintained high customer satisfaction and resolved complaints effectively. This is crucial for the role, so be prepared to discuss your strategies.
✨Familiarise Yourself with Compliance
Since compliance is a key aspect of the role, brush up on relevant health and safety regulations, quality standards, and any specific compliance systems used in the medical gases industry. Showing knowledge in this area will set you apart.
