Diabetes Training & Education Specialist (UK) in Droitwich

As a leader in Home Healthcare, Air Liquide takes care of 1,300,000 patients at home in 35 countries whose treatment for chronic diseases requires the use of medical equipment for respiratory assistance, infusion therapy and nutritional assistance. Its multi-disciplinary teams (pharmacists, nurses, nutritionists) aim to improve patients' autonomy, adherence to treatment, clinical outcomes and quality of life through cost-efficient offers combining added-value services and innovative technology.

This is a patient-facing role, delivering training & education, to support individuals going on to the Tandem t-slim insulin pump. Working alongside the Account Management team, this role delivers a significant impact internally to support our rapidly growing sales, and externally to the clinical teams we work with and their patients. Our Diabetes & Education Specialists are based across the UK, and we are always on the lookout for enthusiastic, patient-focused team members to help support business growth and the service delivered to our customers.

In this role, you will work closely with patients, delivering both in-person and remote training sessions to those transitioning to the Tandem T-slim Pump. This is a field-based role so regular travel within your territory will be a part of your day-to-day job.

Your responsibilities will include:

• Delivering informative training sessions to support patients and healthcare providers on using the Tandem t-slim insulin pump.
• Collaborating with Account Managers to support with product demonstrations to new patients through ‘show and tell’ exhibitions.
• Developing and maintaining an understanding of the local diabetes market.
• Traveling frequently within your territory to visit patients.
• Seeking & developing projects to enhance delivery of holistic diabetes care within territory.
• Attending national team meetings, exhibitions and ad hoc meetings when needed.

Are you a MATCH? The ideal person for the role will have strong interpersonal skills with the confidence and ability to communicate effectively with healthcare professionals and Diabetes patients. You will also need:

• Previous experience in a training and education based role - ideally training end users on using a product in a face-to-face and remote capacity.
• Previous experience working as a Nurse or Dietitian would be advantageous.
• Any experience working in the Diabetes field would be a plus.
• Customer-oriented and service-driven; you will want to deliver the best possible outcomes for internal and external customers.
• Team player with the communication skills required to work closely with the Account Management Team to achieve Air Liquide Healthcare business objectives.
• Problem solver to support the resolution of customer queries from the Customer Service and Account Management Team (training will be provided).

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.