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- Tasks: Lead IT projects, ensuring smooth delivery and top-notch customer satisfaction.
- Company: Join Air IT, a dynamic team driving innovative IT solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in IT while working with cutting-edge technologies.
- Qualifications: Experience in IT project delivery and strong technical skills required.
- Other info: Exciting career development opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you! At Air IT, we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.
Key Responsibilities:
- Deliver IT system migration and infrastructure refresh projects for SME businesses.
- Deploy key IT infrastructure from the ground up, including network equipment and server installations.
- Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.
- Collaborate with the PMO to schedule and manage customer projects smoothly.
- Collaborate with our Technical Pre-Sales/Solutions Architecture teams to facilitate project design and implementation plans.
- Provide comprehensive handovers to our Service Desk upon project completion.
- Maintain accurate project records within our CRM system.
- Creation and maintenance of site documentation and knowledge base articles/SoP documents.
Technical Experience:
- Proven track record in IT project delivery.
- Microsoft Azure IaaS (Compute, Networking & Storage) solution provisioning & management experience.
- Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.
- Microsoft Intune deployment & management experience for Mobile Devices & Mobile Application Management.
- Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
- Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
- Microsoft Exchange administration & migration experience – On-premise and Exchange Online with 365.
- SharePoint Online deployment & migration experience.
- Strong network infrastructure knowledge, including, but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
- High-level understanding of network topologies from simple single LAN’s to complex multi-VLAN environments.
- Design, deployment, planning & real-world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.
- Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices – Mainly Microsoft, Apple, and Android operating systems.
- Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
- Comprehensive experience in complex system migrations and infrastructure overhauls in both on-premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects.
- Excellent communication and customer service skills.
- A valid driving license for on-site project work.
Why Join Us?
Professional Services Engineer in Solihull employer: Air IT
Contact Detail:
Air IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer in Solihull
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups to connect with professionals in the IT field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements. This is especially important for a role like Professional Services Engineer where technical expertise is key. Share it during interviews to impress potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their tech stack and be ready to discuss how your experience aligns with their needs. Tailoring your answers to their specific challenges can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a better chance of being noticed by our hiring managers.
We think you need these skills to ace Professional Services Engineer in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Professional Services Engineer role. Highlight your IT project delivery experience and any relevant technical expertise to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about IT projects and how you can contribute to our team. Share specific examples of past successes in similar roles to show us what you bring to the table.
Showcase Your Technical Skills: Don’t hold back on detailing your technical know-how! Mention your experience with Microsoft Azure, Intune, and any other relevant technologies. We love seeing candidates who are well-versed in the tools we use.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Air IT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Azure, Intune, and the various network infrastructures mentioned in the job description. Be ready to discuss your past projects and how you tackled challenges, as this will show your hands-on experience.
✨Showcase Your Project Management Skills
Since you'll be collaborating closely with the Project Management Office, it’s crucial to demonstrate your project management abilities. Prepare examples of how you've successfully delivered IT projects on time and to high standards, highlighting your organisational skills and attention to detail.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice explaining complex technical concepts in simple terms, as you may need to liaise with clients who aren't as tech-savvy. This will not only showcase your expertise but also your ability to provide excellent customer service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their current projects, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
