At a Glance
- Tasks: Lead complex IT projects and deliver impactful technology solutions for customers.
- Company: Join a dynamic team at Air IT Group, known for its collaborative culture.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Be part of a supportive environment that celebrates achievements and fosters career progression.
- Why this job: Make a real difference in tech while developing your skills on exciting projects.
- Qualifications: Proven experience in IT infrastructure and cloud projects, with strong communication skills.
The predicted salary is between 51750 - 63250 £ per year.
Location: Abingdon
Ready to take the lead on complex IT projects and deliver technology that makes a real difference for customers? At Air IT Group, we’re looking for an experienced Senior Professional Services Engineer to join our talented Professional Services team. This is a hands‑on senior technical role where you’ll take ownership of complex infrastructure and cloud projects from planning through to successful delivery.
Working closely with our Project Management Office (PMO) and Technical Pre‑Sales/Solutions Architecture teams, you’ll help turn technical designs into robust, secure and scalable solutions. You’ll also be a senior technical voice within the team, sharing your expertise, supporting colleagues and helping us maintain consistently high standards across every project we deliver.
What You’ll Be Doing
- Lead the technical delivery of complex IT migration, transformation and infrastructure refresh projects for SME customers.
- Take ownership of projects from technical planning and implementation through to handover and completion.
- Deploy and migrate Microsoft 365 environments, including Microsoft Entra ID, Intune, Conditional Access and Exchange Online.
- Design, deploy and manage Microsoft Azure IaaS, including compute, networking and storage.
- Deliver server, network, firewall and virtualisation solutions across cloud, hybrid and on‑premises environments.
- Lead complex system migrations and infrastructure overhauls, working independently or as part of a wider project team.
- Work closely with our PMO to plan, schedule and successfully deliver customer projects.
- Collaborate with Technical Pre‑Sales and Solutions Architecture colleagues to review designs and develop effective implementation plans.
- Provide technical guidance and knowledge sharing to other engineers.
- Identify technical risks and challenges during delivery and work collaboratively to find the right solution.
- Ensure completed projects are handed over smoothly to our Service Desk.
- Maintain accurate project records, technical documentation, knowledge base articles and standard operating procedures.
What We’re Looking For
You’ll already have a strong track record of successfully delivering IT infrastructure and cloud projects, with the confidence to take ownership of complex technical environments. Ideally, your experience will include:
- Microsoft Azure IaaS, including compute, networking and storage.
- Microsoft Entra ID and Active Directory Domain Services.
- Microsoft Intune, including MDM, MAM and Conditional Access.
- Microsoft Hyper‑V and VMware virtualisation.
- Microsoft Windows Server, with experience across ADDS, DNS, DHCP, Group Policy, NPS and DFS.
- Microsoft Exchange and Exchange Online, including migration projects.
- Microsoft 365 and SharePoint Online deployment and migration.
- Network infrastructure including Sophos, SonicWall, Ubiquiti UniFi and HP Aruba.
- Network topologies ranging from single LAN environments through to complex multi‑VLAN solutions.
- Business Continuity and Disaster Recovery technologies, including Datto, Veeam, StorageCraft and Altaro.
- Large‑scale deployment of laptops, desktops, thin clients and mobile devices across Microsoft, Apple and Android platforms.
- Exposure to technologies such as SAN storage, Mimecast, Cisco Meraki, EDR solutions, secure access control and managed print.
- Significant experience delivering complex migrations across cloud, hybrid and on‑premises environments from start to finish.
Just as importantly, you’ll bring excellent communication and customer service skills, with the ability to explain technical concepts clearly and build confidence with customers and colleagues alike. A full UK driving licence is required, as the role will involve travel to customer sites for project delivery.
Why Join Air IT Group?
We’re ambitious about where we’re going, but we know our people are what make that journey possible. At Air IT, you’ll join a talented, collaborative team where you’ll have the opportunity to work on varied and technically challenging projects, develop your expertise and continue progressing your career. We believe in growing together. That means giving our people the support, opportunities and development they need to succeed, while creating an environment where everyone can contribute, share ideas and make an impact. And while we take delivering brilliant outcomes for our customers seriously, we don’t take ourselves too seriously. We make time to recognise achievements, celebrate success and enjoy the journey together.
The Benefits
Joining Air IT Group means unlocking a world of perks and opportunities, including: Time Off
Senior Professional Services Engineer employer: Air IT
Zoomlion is an exceptional employer that offers a dynamic work environment in the heart of Edinburgh, where employees can thrive in a culture of innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development and career advancement, alongside competitive salaries and benefits. Joining Zoomlion means being part of a globally recognised leader in the machinery manufacturing industry, where your contributions directly impact markets across the world.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Professional Services Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Air IT values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Air IT might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Air IT!
✨Direct Apply to Air IT
Let's not forget to apply directly through the Air IT website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Professional Services Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Air IT.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Air IT. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Air IT
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
