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For Companies At a Glance
- Tasks: Drive growth by building lasting client partnerships and managing accounts.
- Company: Join Air IT, the UK's #1 Managed Service Provider with a collaborative culture.
- Benefits: Enjoy 25 days annual leave, virtual GP access, and competitive salary with bonuses.
- Other info: Be part of a community that celebrates success and values personal growth.
- Why this job: Make a real impact in a supportive environment while growing your career.
- Qualifications: 5+ years in sales/account management, strong relationship-building skills, and MSP experience.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Location: Edinburgh
Reporting to: Regional Sales Director
Join Air IT – Drive Growth Through Lasting Client Partnerships
At Air IT, we don’t just sell IT services — we build long‑term, value‑led partnerships that help ambitious organisations thrive. As the UK’s #1 Managed Service Provider (MSP), we’re bringing together ten high‑performing businesses under one shared vision, with people, innovation and collaboration at our core. We’re now looking for a Senior Account Manager to join our growing Sales team. This role offers a blend of new business development and existing account growth, ideal for someone who enjoys opening doors, building trust, and turning relationships into long‑term success.
The Role
In this role, you’ll play a key part in driving revenue growth across the North (Edinburgh and surrounding areas) combining self‑generated new business with account ownership and expansion. You’ll work consultatively with prospects and customers, understanding their business goals and shaping IT and cyber security solutions that deliver real value. Alongside Sales, Account Management, Service Delivery and Technical teams, you’ll ensure clients experience Air IT as a trusted, long‑term partner.
Your Impact
- Developing and securing new business opportunities through outreach, prospecting and lead generation
- Managing and growing a portfolio of SME MSP customers
- Building trusted relationships with decision‑makers and key stakeholders
- Driving retention, satisfaction and account growth
- Identifying opportunities for upsell, cross‑sell and service improvement
- Translating business needs into tailored IT and cyber security solutions
- Acting as the primary commercial contact and escalation point for your accounts
What You’ll Be Doing
- Proactively generating new business through outbound activity and market engagement
- Managing customer relationships from initial engagement through to long‑term partnership
- Running account reviews, QBRs and roadmap discussions
- Preparing and presenting professional proposals and quotations, clearly articulating value and ROI
- Working closely with Service Delivery, Technical and Cyber teams to deliver the right solutions
- Maintaining accurate pipeline, forecasting and account plans within CRM
- Achieving new business, growth and retention targets aligned to your role focus
What You Bring
- Minimum 5 years’ experience in a sales or account management role within an MSP environment
- Proven ability to win new business and/or grow existing customer accounts
- Strong consultative selling approach and commercial awareness
- Excellent relationship‑building and stakeholder management skills
- Confident working in a fast‑paced, evolving technology environment
- Experience using CRM systems and digital sales workflows
- Full UK driving licence
- Able to attend the office at least two days per week and travel regionally
Experience selling core MSP services, including:
- Microsoft 365
- Azure and cloud services
- Cyber security solutions (e.g. endpoint security, backup & disaster recovery, SIEM)
Business‑related degree
Sales, CRM or IT‑related certifications
Why Join Air IT?
- Be part of a market‑leading, award‑winning MSP
- Work with cutting‑edge IT and cyber security solutions
- Clear opportunity to grow your career as the business scales
- Supportive, collaborative culture that values people and performance
The Benefits
- Virtual GP (24/7 access for you & your family)
- Employee Assistance Programme (EAP)
- Group Life Assurance & Income Protection
- 25 days annual leave + bank holidays
- Celebration Day (an additional personal day off)
- Annual Leave Purchase Scheme
- Enhanced family leave
- Competitive salary with bonus / OTE
- Salary sacrifice pension
- Cycle to Work & Technology Vouchers
- Discounts via Perks at Work
- Life Insurance
Additional Highlights
- Ongoing learning & development
- Social events, incentives & competitions
Join the Air IT Family
At Air IT, we’re more than a workplace — we’re a community. We celebrate success, support each other, and grow together. If you’re passionate about building relationships, selling value‑led IT solutions and helping customers succeed, we’d love to hear from you.
This role may also be known as: Account Manager, Business Development Manager, Client Success Manager or Sales Consultant. Air IT is an equal opportunities employer. We’re committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.
Senior Account Manager employer: Air IT
Contact Detail:
Air IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and local meetups to connect with potential employers and other professionals. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Leverage LinkedIn to showcase your expertise. Share insights, engage with posts, and connect with decision-makers in your field. A strong online presence can make you stand out when they’re looking for someone like you!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and goals. This will help you demonstrate that you’re not just another candidate, but the right fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our community at Air IT.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in sales and account management, especially within an MSP environment, to show us you’re the perfect fit!
Showcase Your Relationship-Building Skills: We want to see how you’ve built trusted relationships in the past. Use specific examples in your application to demonstrate your consultative selling approach and how you've turned prospects into long-term partners.
Be Clear and Concise: When writing your application, keep it straightforward. Clearly articulate your achievements and how they align with our goals at Air IT. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join the Air IT family.
How to prepare for a job interview at Air IT
✨Know Your Stuff
Before the interview, dive deep into Air IT's services and values. Understand their approach to building long-term partnerships and how they position themselves as a leading MSP. This knowledge will help you articulate how your experience aligns with their goals.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully generated new business or grown existing accounts in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team dynamics and how they collaborate across departments. This shows you're not just interested in the role but also in being a part of their community.
✨Be Ready to Discuss Solutions
Since the role involves translating business needs into tailored IT solutions, be prepared to discuss how you would approach this. Think about potential challenges clients might face and how you could address them with Air IT's offerings, particularly in cyber security and cloud services.