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- Tasks: Coordinate tech projects, manage budgets, and keep clients updated on progress.
- Company: Air IT is a dynamic tech company focused on delivering exceptional solutions.
- Benefits: Enjoy hybrid working, 25 days leave, and ongoing learning opportunities.
- Why this job: Join a supportive team and make a real impact in technology delivery.
- Qualifications: Experience in project management and knowledge of IT products required.
- Other info: Embrace a culture of giving back with paid volunteer days.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Air IT Nottingham, England, United Kingdom
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Air IT Nottingham, England, United Kingdom
Join to apply for the Project Support Coordinator role at Air IT
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Are you a detail-driven project coordinator with a passion for delivering technology solutions that exceed client expectations? We’re looking for someone like you to join our dynamic team!
About the Role
As a Project Coordinator, you’ll be responsible for developing and coordinating technology projects for clients—managing cost, time, and scope to ensure successful delivery. You’ll create and maintain project plans, track milestones, manage resources, and communicate progress to keep clients informed and satisfied.
Responsibilities
- Develop project plans, goals, and budgets while identifying resources needed, developing schedules, and measuring results in the CRM, to ensure client expectations are met.
- Understand overall project objectives, as well as the role and function of each project team member, to increase efficiency.
- Ensure the project objectives and requirements are clear and agreed upon by all team members, to ensure projects are delivered correctly and in an efficient manner.
- Communicate to clients by keeping them informed of progress, notifying them of impending changes, agreed outages, etc. in order to provide a high level of service.
- To oversee the Professional Services function, in relation to projects, in order to ensure that clients’ requests, queries and problems are resolved as effectively and efficiently as possible.
- Work as part of a team in order to assist colleagues, to cover for absences, etc. in order to ensure that Company standards are maintained and objectives met.
- To work with the PMO Manager and support them with any financial/monthly reporting to meet KPI’s.
- Collaborate with other departments, such as procurement, finance, to ensure a successful project delivery.
- Updating and maintain systems and project documentation with latest updates on project progress.
- To comply with the company’s Information Security Management System (ISMS) and all relevant policies to ensure that information security is maintained at all times.
Qualifications
- Knowledge of Microsoft Word, Excel and Outlook
- Previous experience of project management
- Experience of products and services within IT and communications.
- Experience/Knowledge of ConnectWise
Required Skills
- The ability to communicate effectively with people at all levels
- Excellent numeracy and literacy skills
- Excellent attention to detail
- All-round administration skills
- The ability to organise and prioritise
The Benefits:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day – an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days – We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management
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Project Support Coordinator employer: Air IT
Contact Detail:
Air IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, such as ConnectWise. Having hands-on experience or even completing a short course can give you an edge and show your commitment to the role.
✨Tip Number 2
Network with current or former employees of Air IT on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past project management experiences that demonstrate your attention to detail and ability to communicate effectively. Tailoring your stories to align with the responsibilities listed in the job description will make a strong impression.
✨Tip Number 4
Stay updated on the latest trends in technology solutions and project management methodologies. Showing that you are knowledgeable about current industry practices can set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace Project Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience and skills that align with the responsibilities listed in the job description. Use specific examples to demonstrate your ability to manage cost, time, and scope effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology solutions and detail how your previous experiences have prepared you for this role. Mention your familiarity with tools like ConnectWise and your ability to communicate effectively with clients.
Highlight Relevant Skills: Emphasise your attention to detail, organisational skills, and ability to prioritise tasks. These are crucial for a Project Support Coordinator. Provide examples of how you've successfully managed multiple projects or tasks simultaneously.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Air IT
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects where you successfully managed cost, time, and scope, and explain how you ensured client satisfaction throughout the process.
✨Demonstrate Attention to Detail
As a Project Support Coordinator, attention to detail is crucial. Bring examples of how your meticulous nature has helped in past roles, whether it was through maintaining project documentation or tracking milestones effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would keep clients informed about project progress and changes.
✨Familiarise Yourself with Relevant Tools
Make sure you are comfortable with Microsoft Word, Excel, and Outlook, as well as any project management tools like ConnectWise. Being able to demonstrate your proficiency with these tools can set you apart from other candidates.