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For Companies At a Glance
- Tasks: Lead client success by crafting tailored IT solutions and managing relationships.
- Company: Join Air IT, a leading MSP with a legacy of innovation and success since 2005.
- Benefits: Enjoy hybrid working, 25 days leave, ongoing training, and social events.
- Why this job: Be part of a dynamic team focused on growth, camaraderie, and making an impact.
- Qualifications: Proven account management experience in an MSP, strong sales skills, and CRM mastery.
- Other info: This role is also known as Customer Account Manager or Client Success Manager.
The predicted salary is between 36000 - 60000 £ per year.
Ready to embark on a career journey with a market leading MSP? Look no further! Air IT is on the hunt for an Account Manager to champion client success. We are currently recruiting for Account Managers within the London/Thames Valley/Milton Keynes area.
Why Air IT? With a rich legacy dating back to 2005, Air IT has evolved into a dominant force, uniting ten leading companies under one roof. Our accolades speak volumes – from regional to national honours, we’re celebrated for our innovation, dedication, and unwavering success. Our mission is clear: to empower our teams, amplify potential, and deliver unparalleled IT and Cyber Security support to SMEs nationwide. And now, we’re expanding our horizons, seeking a stellar Account Manager to elevate our client experience.
The Role: As an Account Manager, you’ll be the driving force behind client triumphs, employing a consultative approach to craft tailored solutions. Managing relationships with finesse, you will drive retention, and seize upselling opportunities.
About You: Are you a seasoned Account Manager with a penchant for technology? Here’s what we’re looking for:
- Proven track record in account management, within an MSP setting is essential
- A flair for building trust and fostering client connections
- Sharp commercial acumen and B2B sales prowess
- A knack for hitting and surpassing sales targets
- Adept at thriving in a fast-paced, dynamic environment
- Mastery of CRM systems
The Perks: We believe in rewarding excellence. Here’s what’s in store for you:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day - an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
Join the Air IT Family: At Air IT, we’re not just a team – we’re a force to be reckoned with. With a focus on growth, camaraderie, and celebration, we’re propelling towards success. If you’re a master at building client relationships and driving sales results, seize this opportunity to soar with us. Apply now as a Regional Account Manager, and be a part of redefining the future of IT!
Account Manager employer: Air IT
Contact Detail:
Air IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the IT and MSP sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with Air IT's services and recent projects. Understanding their offerings will help you tailor your conversations and demonstrate your genuine interest in the company during interviews.
✨Tip Number 3
Prepare to discuss your previous account management experiences in detail. Be ready to share specific examples of how you've successfully built client relationships and achieved sales targets, as this will showcase your suitability for the role.
✨Tip Number 4
Research the latest trends in IT and Cyber Security. Being knowledgeable about current challenges and innovations in the industry will position you as a valuable asset to Air IT and show that you're proactive about staying informed.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, especially within an MSP setting. Use specific examples that demonstrate your ability to build client relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your consultative approach to client success. Mention how your skills align with Air IT's mission and values, and express your enthusiasm for the role.
Highlight Relevant Skills: In your application, emphasise your commercial acumen, B2B sales experience, and proficiency with CRM systems. These are key attributes that Air IT is looking for in an Account Manager.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful client retention strategies, or any awards received. This will help you stand out as a strong candidate.
How to prepare for a job interview at Air IT
✨Showcase Your Account Management Experience
Be prepared to discuss your previous roles in account management, especially within an MSP setting. Highlight specific examples where you successfully built client relationships and drove retention.
✨Demonstrate Your Commercial Acumen
Air IT values sharp commercial skills. Be ready to share instances where your understanding of B2B sales led to successful upselling or meeting sales targets. This will show your potential value to the team.
✨Familiarise Yourself with CRM Systems
Since mastery of CRM systems is essential for this role, brush up on your knowledge of popular platforms. If possible, mention any specific systems you've used and how they helped you manage client relationships effectively.
✨Emphasise Your Adaptability
The role requires thriving in a fast-paced environment. Prepare to discuss how you've successfully navigated challenges in previous positions and adapted to changing circumstances while maintaining client satisfaction.
