At a Glance
- Tasks: Coordinate and manage exciting voice and connectivity projects for our customers.
- Company: Join Air IT, a dynamic tech company with a focus on innovation.
- Benefits: Enjoy 25 days of leave, enhanced family policies, and employee discounts.
- Other info: Great opportunities for learning, development, and social events await you!
- Why this job: Be part of a fast-paced team delivering top-notch communication solutions.
- Qualifications: Experience in project coordination and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: UK (Hybrid)
Reporting to: Voice & Connectivity Team Leader
About the Role
We’re looking for a highly organised and proactive Voice & Connectivity Project Co-Ordinator to join our team at Air IT. In this role, you’ll play a key part in delivering connectivity and communication projects for our customers—ensuring everything runs smoothly from initiation through to completion. Working closely with project managers, suppliers, internal teams, and clients, you’ll help deliver high-quality broadband, leased line and hosted voice solutions, while providing an exceptional customer experience throughout. This is a fantastic opportunity for someone who enjoys managing multiple moving parts, thrives in a fast-paced environment, and is passionate about delivering outstanding service.
What You’ll Be Doing
- Coordinating and managing connectivity and voice projects, including FTTP, leased lines, hosted voice, cease and regrade orders
- Reviewing and accepting new project handovers, ensuring smooth transitions into delivery
- Ensuring project objectives, timelines and responsibilities are clearly understood and aligned across all stakeholders
- Keeping customers informed at every stage, including progress updates, changes and planned outages
- Supporting the resolution of customer queries and issues quickly and efficiently
- Working collaboratively with colleagues to maintain service standards and ensure continuity of service
- Identifying opportunities to upsell and cross-sell additional services where appropriate
- Liaising with the Voice & Connectivity Team Leader to escalate and resolve project issues
- Ensuring compliance with Air IT’s Information Security Management System (ISMS) and relevant policies
What We’re Looking For
- Previous experience in a Project Co-ordinator role
- Strong organisational skills and the ability to manage multiple projects simultaneously
- Excellent communication skills, with the ability to engage stakeholders at all levels
- High attention to detail and strong administrative capability
- A process-driven mindset with a focus on identifying improvements
- Strong problem-solving skills
- Proficiency in Microsoft Word, Excel and Outlook
- Good business awareness and commercial understanding
- Experience within IT or communications environments
- Familiarity with ConnectWise
Life at Air IT Group – Perks That Matter
- 25 days’ annual leave, plus a celebration day
- Enhanced family leave policies
- Air Perks employee discount platform
- Eye care support
- Virtual GP access
- Cycle to Work scheme
- Employee Assistance Programme
- Salary sacrifice pension
- Group life assurance
- Group income protection
Additional Benefits That Make a Difference
- Ongoing learning & development
- Social events, competitions & incentives
Air IT is an equal opportunities employer. We’re committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.
No Agencies Disclaimer: AirIT manages all recruitment directly. While we occasionally engage approved agencies for specific needs, we do not work with agencies for our standard roles. We kindly ask that agencies do not contact us or submit unsolicited CVs, as these will not be considered and no fees will be payable. If we require agency support, we will reach out to our selected partners directly.
Voice & Connectivity Project Co-Ordinator employer: Air IT Limited
At Air IT, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in the UK that fosters collaboration and innovation. Our commitment to employee growth is evident through ongoing learning opportunities and a supportive culture that values diversity and inclusion. With competitive benefits such as enhanced family leave policies, a comprehensive employee assistance programme, and a vibrant social scene, we ensure our team members feel valued and engaged while delivering outstanding connectivity solutions to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Voice & Connectivity Project Co-Ordinator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Air IT Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Air IT Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Air IT Limited!
✨Direct Apply to Air IT Limited
Let's not forget to apply directly through the Air IT Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Voice & Connectivity Project Co-Ordinator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Air IT Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Air IT Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Air IT Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
