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- Tasks: Manage key client relationships and drive business growth through strategic account management.
- Company: Join a dynamic team at Air IT, where innovation meets collaboration.
- Benefits: Enjoy hybrid working, 25 days leave, and ongoing learning opportunities.
- Why this job: Be a trusted advisor and influence IT strategy for top clients.
- Qualifications: Degree-level education or equivalent experience in senior account management.
- Other info: Join a family-oriented company that values diversity and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to take your career to the next level? We are looking for a dynamic Senior Account Manager to join our team and play a pivotal role in shaping the future of our client partnerships.
Why This Role? As a Senior Account Manager, you will be at the forefront of our business, managing and expanding relationships with key clients, driving business growth, and influencing IT strategy at the highest level. You will act as a trusted advisor, leading complex client engagements and ensuring our managed IT services deliver maximum value, retention, and profitability.
What You Will Do:
- Build and nurture executive-level relationships with C-suite and board stakeholders.
- Serve as the go-to escalation point for complex client issues and strategic decisions.
- Lead quarterly business reviews, presenting ROI, innovation opportunities, and long-term IT roadmaps.
- Influence client IT strategy and digital transformation initiatives.
- Develop and execute strategic account growth plans, targeting expansion, cross-selling, and upselling.
- Lead contract negotiations for high-value agreements.
- Present regular performance, pipeline, and forecast reports to senior leadership.
- Analyse account profitability, retention metrics, and market trends to inform business strategy.
- Oversee the development and delivery of high-quality proposals and strategic project scopes.
- Drive process improvement and lead change management initiatives within the account management function.
What We Are Looking For:
- Degree-level education or equivalent experience preferred.
- Advanced certifications in sales, account management, or IT (e.g., cloud, cybersecurity, ITIL).
- Deep understanding of the IT industry, market trends, and competitive landscape.
- Expertise in managed IT services, digital transformation, and business strategy.
- Experience in senior account management within the IT sector, with a proven track record of managing complex client portfolios and achieving sales targets.
- Exceptional influencing, consultative sales, and negotiation skills.
- Strategic thinker with strong commercial acumen and excellent communication abilities.
- Highly organised, analytical, and able to drive change and continuous improvement.
The Benefits We believe in rewarding our team with perks that matter:
- Hybrid working options for better work-life balance
- 25 days annual leave + bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme & technology vouchers
- Enhanced family leave
- Celebration day – an extra day off to mark a special occasion
- Salary sacrifice pension
- 2 paid volunteer days to give back to your community
- Company social events & competitions
- Discount and Cashback Scheme
- Group Income Protection & Life Insurance
- EAP and Virtual GP Service
Ready to make your mark? At Air IT, we are more than just an employer – we are a family. We celebrate diversity and are committed to equal opportunities for all. Join us in creating an inclusive environment where your work can truly shine.
Senior Account Manager employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that Senior Account Manager role.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge. Discuss market trends, IT strategies, and how you've influenced client success in the past. This will position you as a trusted advisor right from the start!
✨Follow Up Like a Boss
After interviews or networking events, always follow up with a thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It not only streamlines your application but also shows your enthusiasm for joining our team. We’re excited to see what you bring to the table!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Account Manager role. Highlight your achievements in managing client relationships and driving business growth, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the IT industry and how your strategic thinking can influence client IT strategies. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific examples where you've successfully managed complex client portfolios or led significant projects. Numbers speak volumes, so include metrics that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Air IT Limited
✨Know Your Clients Inside Out
Before the interview, research the company's key clients and their industries. Understand their pain points and how the company’s services can address them. This will help you demonstrate your ability to build and nurture executive-level relationships.
✨Showcase Your Strategic Thinking
Prepare examples of how you've influenced IT strategy or led digital transformation initiatives in previous roles. Be ready to discuss specific outcomes and how your strategic account growth plans have driven business success.
✨Master the Art of Negotiation
Brush up on your negotiation skills and be prepared to discuss your approach to leading contract negotiations. Share successful strategies you've employed in the past, especially for high-value agreements, to showcase your expertise.
✨Be Data-Driven
Familiarise yourself with key performance metrics relevant to account management, such as profitability and retention rates. Be ready to analyse these metrics during the interview and discuss how they inform your business strategy.
