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For Companies At a Glance
- Tasks: Deliver IT projects, ensuring high standards and timely completion.
- Company: Join Air IT, a dynamic company focused on innovative technology solutions.
- Benefits: Enjoy hybrid working, 25 days leave, and ongoing learning opportunities.
- Why this job: Be part of a supportive culture that values diversity and community impact.
- Qualifications: Experience with Microsoft technologies and excellent communication skills required.
- Other info: Flexible work options and a commitment to employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
Professional Services EngineerLocation: LondonReporting to: Professional Services Technical ManagerPurpose:Responsible for all technical aspects of your assigned projects, delivering IT projects in line with scope of works. Working alongside the Project Management Team to ensure efficient and successful completion of projects, in line with the agreed timescales.Duties and Responsibilities:Deliver customer IT projects to a high standard and within set timelineCollaborate with Air IT Project Management Team to schedule work for customers and ensure smooth running of IT projectsReview scope of works prior to commencing project, reporting any issues back to management or PMO.Working with support teams to provide comprehensive handovers to Service Desk upon successful completion of projectsIdentify any snagging issues that may cause delays to project completion and report this back to management or PMO to record and raise with the customer.Log and action all activity in within the CRM system via projects and project tickets following established Air IT Project proceduresQualifications, Knowledge and Experience:Experience in administering and supporting the latest Microsoft technologiesExperience in setting up and maintaining business system networks based on Microsoft technologiesExcellent communication and customer service skillsMicrosoft Windows Server Operating Systems (2008-2025)Microsoft Windows Hyper-V and/or VMware vSphere and vCentreMicrosoft 365 (experience in email migrations, InTune deployment, Azure Information Protection and related technologies, Azure/Entra AD join, AD Connect, SharePoint Online, DLP, MDM)Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi)Building and understanding Wireless networks topologies and the latest Wi-Fi standards (Meraki & UniFi)Conditional Access setup and configuration for Office 365 and related technologiesMicrosoft Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS)Microsoft Entra Active Directory and InTuneA current, valid driving licenceMimecast GatewayBackup Technologies (Veeam and Datto)Firewall Technologies (Sophos UTM/XG, Sonicwall & Cisco Meraki)Microsoft Exchange Server 2010-2019AZ-104 certified or relevant experienceThe BenefitsJoining Air IT means unlocking a world of perks and opportunities, including:Hybrid working options for a better work-life balance25 days annual leave plus bank holidaysOngoing learning and development opportunitiesCycle to work scheme and technology vouchersEnhanced family leaveCelebration day – an additional day off each year to celebrate an occasion important to youSalary sacrifice pension2 paid volunteer days – We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impactCompany social events and competitionsDiscount and Cashback SchemeGroup Income ProtectionLife InsuranceEAP and Virtual GP ServiceAt Air IT we\’re committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.
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Professional Services Engineer employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer
✨Tip Number 1
Familiarise yourself with the latest Microsoft technologies mentioned in the job description. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of Air IT on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Professional Services Engineer role, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your project management experiences in detail. Be ready to share examples of how you've successfully delivered IT projects on time and how you handled any challenges that arose.
✨Tip Number 4
Showcase your communication and customer service skills during any interactions with the recruitment team. This role requires collaboration with various teams, so demonstrating your ability to work well with others is crucial.
We think you need these skills to ace Professional Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft technologies and project management. Use keywords from the job description to demonstrate that you meet the qualifications and skills required for the Professional Services Engineer role.
Craft a Strong Cover Letter: Write a cover letter that showcases your technical expertise and customer service skills. Mention specific projects you've worked on that align with the responsibilities of the position, and express your enthusiasm for contributing to the team at Air IT.
Highlight Relevant Certifications: If you have certifications like AZ-104 or experience with Microsoft Exchange Server, make sure to include these prominently in your application. This will help demonstrate your qualifications and commitment to professional development.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of a Professional Services Engineer.
How to prepare for a job interview at Air IT Limited
✨Know Your Technical Stuff
Make sure you're well-versed in the latest Microsoft technologies and networking concepts. Brush up on your knowledge of Windows Server, Hyper-V, and Azure services, as these will likely come up during the interview.
✨Demonstrate Project Management Skills
Be prepared to discuss your experience with managing IT projects. Highlight any specific examples where you collaborated with project management teams to ensure successful project delivery within timelines.
✨Showcase Your Communication Skills
Since this role involves working closely with customers and support teams, be ready to demonstrate your excellent communication and customer service skills. Share examples of how you've effectively communicated technical information to non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential snagging issues you might encounter in projects and how you would address them, as well as how you would handle handovers to the Service Desk.
