At a Glance
- Tasks: Lead IT projects, ensuring timely delivery and high standards.
- Company: Air IT empowers businesses through innovative technology solutions.
- Benefits: Enjoy hybrid working, 25 days leave, and ongoing development opportunities.
- Other info: Participate in social events and volunteer days to give back.
- Why this job: Join a dynamic team that values innovation and collaboration.
- Qualifications: Experience in IT project delivery and strong Microsoft tech knowledge required.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about IT projects and delivering cutting‑edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!
At Air IT, we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top‑tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.
Key Responsibilities
Deliver IT system migration and infrastructure refresh projects for SME businesses.
Deploy key IT infrastructure from the ground up, including network equipment and server installations.
Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.
Collaborate with the PMO to schedule and manage customer projects smoothly.
Collaborate with our technical pre‑sales/solutions architecture teams to facilitate project design and implementation plans.
Provide comprehensive handovers to our Service Desk upon project completion.
Maintain accurate project records within our CRM system.
Creation and maintenance of site documentation and knowledge base articles / SOP documents.
Technical Experience
Proven track record in IT project delivery.
Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.
Skills in virtualization technologies including Microsoft Hyper‑V & VMware.
Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
Microsoft Exchange administration & migration experience – on‑premise and Exchange Online with 365.
Strong network infrastructure knowledge, including Sophos SG/XG series firewalls, SonicWall series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
High‑level understanding of network topologies from simple single LANs to complex multi‑VLAN environments.
Design, deployment, planning & real‑world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.
Experience in the mass deployment of end‑user devices, such as laptops, desktops, thin clients & mobile devices – mainly Microsoft, Apple and Android operating systems.
Familiarity with Storage Appliances (SANs), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
Comprehensive experience in complex system migrations and infrastructure overhauls in both on‑premises & cloud architectures, managed from start to finish both single‑handedly and working as part of a team for large scale projects.
Excellent communication and customer service skills.
A valid driving license for on‑site project work.
Life at Air IT Group – Perks That Matter
- 25 days’ annual leave, plus a celebration day
- Enhanced family leave policies
- Air Perks employee discount platform
- Eye care support
- Virtual GP access
- Cycle to Work scheme
- Employee Assistance Programme
- Salary sacrifice pension
- Group life assurance
- Group income protection
Additional Benefits That Make a Difference
- Ongoing learning & development
- Social events, competitions & incentives
Air IT is an equal opportunities employer. We’re committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.
Professional Services Engineer employer: Air IT Limited
At Air IT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions innovation and collaboration. Our commitment to employee growth is evident through ongoing learning opportunities and a supportive environment, complemented by hybrid working options and generous benefits such as 25 days of annual leave, enhanced family leave, and paid volunteer days. Located in the beautiful North of Scotland, you'll not only enjoy a fulfilling career as a Professional Services Engineer but also be part of a community that values work-life balance and social responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Engineer
✨Tip Number 1
Familiarise yourself with the specific Microsoft technologies mentioned in the job description, such as Microsoft 365 and Azure AD. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare examples of past IT projects you've delivered, focusing on your role in ensuring they were completed on time and met high standards. This will help you showcase your project management skills and technical expertise.
✨Tip Number 3
Brush up on your communication skills, as effective stakeholder communication is crucial for this role. Practice articulating complex technical concepts in a way that non-technical stakeholders can understand.
✨Tip Number 4
Research Air IT's company culture and values, particularly their focus on innovation and collaboration. Be ready to discuss how your personal values align with theirs, which can set you apart from other candidates.
We think you need these skills to ace Professional Services Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with IT project delivery and Microsoft technologies. Use specific examples that demonstrate your skills in areas like Microsoft 365, Azure AD, and networking.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for delivering high-quality IT solutions. Mention how your background aligns with the responsibilities of the Professional Services Engineer role and express your enthusiasm for joining Air IT.
Highlight Relevant Skills:In your application, emphasise your communication and customer service skills, as well as your technical expertise. Make sure to mention any experience you have with tools and technologies listed in the job description.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Air IT Limited
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft technologies, especially Microsoft 365, Azure AD, and networking. Be prepared to discuss specific projects where you successfully delivered IT solutions, as this will demonstrate your capability to handle the technical demands of the role.
✨Communicate Effectively
Since the role involves collaboration with various stakeholders, practice articulating your thoughts clearly. Use examples from past experiences to illustrate how you've effectively communicated project scopes and managed expectations with clients and team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about potential issues that could arise during project delivery and how you would address them. This will show your proactive approach and readiness to tackle challenges.
✨Understand the Company Culture
Research Air IT's values and culture before the interview. Be ready to discuss how your personal values align with theirs, particularly around innovation and collaboration. This will help you demonstrate that you're not just a fit for the role, but also for the company.
