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For Companies At a Glance
- Tasks: Lead IT projects, ensuring timely delivery and high standards.
- Company: Air IT empowers businesses through innovative technology solutions.
- Benefits: Enjoy hybrid working, 25 days leave, and ongoing development opportunities.
- Why this job: Join a dynamic team that values innovation and collaboration.
- Qualifications: Experience in IT project delivery and strong Microsoft tech knowledge required.
- Other info: Participate in social events and volunteer days to give back.
The predicted salary is between 36000 - 60000 £ per year.
Purpose:
Responsible for all technical aspects of your assigned projects, delivering IT projects in line with scope of works. Working alongside the Project Management Team to ensure efficient and successful completion of projects, in line with the agreed timescales.
Duties and Responsibilities:
- Deliver customer IT projects to a high standard and within set timeline
- Collaborate with Air IT Project Management Team to schedule work for customers and ensure smooth running of IT projects
- Review scope of works prior to commencing project, reporting any issues back to management or PMO.
- Working with support teams to provide comprehensive handovers to Service Desk upon successful completion of projects
- Identify any snagging issues that may cause delays to project completion and report this back to management or PMO to record and raise with the customer.
- Log and action all activity in within the CRM system via projects and project tickets following established Air IT Project procedures
Qualifications, Knowledge and Experience:
- Experience in administering and supporting the latest Microsoft technologies
- Experience in setting up and maintaining business system networks based on Microsoft technologies
- Excellent communication and customer service skills
- Microsoft Windows Server Operating Systems (2008-2025)
- Microsoft Windows Hyper-V and/or VMware vSphere and vCentre
- Microsoft 365 (experience in email migrations, InTune deployment, Azure Information Protection and related technologies, Azure/Entra AD join, AD Connect, SharePoint Online, DLP, MDM)
- Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi)
- Building and understanding Wireless networks topologies and the latest Wi‑Fi standards (Meraki & UniFi)
- Conditional Access setup and configuration for Office 365 and related technologies
- Microsoft Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS)
- Microsoft Entra Active Directory and InTune
- A current, valid driving licence
- Mimecast Gateway
- Backup Technologies (Veeam and Datto)
- Firewall Technologies (Sophos UTM/XG, Sonicwall & Cisco Meraki)
- Microsoft Exchange Server 2010-2019
- AZ-104 certified or relevant experience
The Benefits
Joining Air IT means unlocking a world of perks and opportunities, including:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day – an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days – We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
At Air IT we\’re committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.
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Professional Services Engineer employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer
✨Tip Number 1
Familiarise yourself with the specific Microsoft technologies mentioned in the job description, such as Microsoft 365 and Azure AD. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare examples of past IT projects you've delivered, focusing on your role in ensuring they were completed on time and met high standards. This will help you showcase your project management skills and technical expertise.
✨Tip Number 3
Brush up on your communication skills, as effective stakeholder communication is crucial for this role. Practice articulating complex technical concepts in a way that non-technical stakeholders can understand.
✨Tip Number 4
Research Air IT's company culture and values, particularly their focus on innovation and collaboration. Be ready to discuss how your personal values align with theirs, which can set you apart from other candidates.
We think you need these skills to ace Professional Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT project delivery and Microsoft technologies. Use specific examples that demonstrate your skills in areas like Microsoft 365, Azure AD, and networking.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality IT solutions. Mention how your background aligns with the responsibilities of the Professional Services Engineer role and express your enthusiasm for joining Air IT.
Highlight Relevant Skills: In your application, emphasise your communication and customer service skills, as well as your technical expertise. Make sure to mention any experience you have with tools and technologies listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Air IT Limited
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Microsoft technologies, especially Microsoft 365, Azure AD, and networking. Be prepared to discuss specific projects where you successfully delivered IT solutions, as this will demonstrate your capability to handle the technical demands of the role.
✨Communicate Effectively
Since the role involves collaboration with various stakeholders, practice articulating your thoughts clearly. Use examples from past experiences to illustrate how you've effectively communicated project scopes and managed expectations with clients and team members.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about potential issues that could arise during project delivery and how you would address them. This will show your proactive approach and readiness to tackle challenges.
✨Understand the Company Culture
Research Air IT's values and culture before the interview. Be ready to discuss how your personal values align with theirs, particularly around innovation and collaboration. This will help you demonstrate that you're not just a fit for the role, but also for the company.