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- Tasks: Lead IT projects, ensuring smooth delivery and top-notch customer satisfaction.
- Company: Join Air IT, a dynamic team focused on innovation and growth.
- Benefits: Enjoy hybrid working, 25 days leave, and continuous learning opportunities.
- Why this job: Make a real impact in IT while growing your career in a fun environment.
- Qualifications: Experience in IT project delivery and strong communication skills.
- Other info: Be part of a supportive team with great perks and career progression.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!
AtAir IT, we’re looking for aProfessional Services Engineerto take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with ourProject Management Officeto plan, execute, and complete IT projects on time and to the highest standards.
Key Responsibilities:
- Deliver IT system migration and infrastructure refresh projects for SME businesses.
- Deploy key IT infrastructure from the ground up. Including network equipment and server installations.
- Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAM and Conditional Access.
- Collaborate with the PMO to schedule and manage customer projects smoothly.
- Collaborate with our Technical Pre-Sales/Solutions Architecture teams to facilitate project design and implementation plans.
- Provide comprehensive handovers to our Service Desk upon project completion.
- Maintain accurate project records within our CRM system
- Creation and maintenance of site documentation and knowledge base articles/SoP documents.
Technical Experience:
- Proven track record in IT project delivery
- Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.
- Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
- Proficiency in Microsoft Windows Server stack (2008 to 2025), with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
- Microsoft Exchange administration & migration experience – On-premise and Exchange Online with 365.
- Strong network infrastructure knowledge, including, but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
- High-level understanding of network topologies from simple single LAN’s to complex multi-VLAN environments.
- Design, deployment, planning & real-world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro.
- Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices – Mainly Microsoft, Apple, and Android operating systems.
- Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
- Comprehensive experience in complex system migrations and infrastructure overhauls in both on-premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects.
- Excellent communication and customer service skills.
- A valid driving license for on-site project work.
Why Join Us?
We are a team that radiates strength, constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and the business alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.
Joining Air IT means unlocking a world of perks and opportunities, including:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Continuous learning and development with access to industry-recognised certifications
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day – an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days – We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
If you’re ready to take your IT career to the next level, we’d love to hear from you! Apply today and become part of our innovative and forward-thinking team.
Apply now and let’s build the future together!
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Professional Services Engineer employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in IT project delivery and make a lasting impression on hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT projects. Think about how you can highlight your experience with Microsoft Azure, virtualisation technologies, and customer satisfaction during your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Air IT.
We think you need these skills to ace Professional Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Professional Services Engineer role. Highlight your IT project delivery experience and any relevant technical expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for IT projects and how you can contribute to our team. Be sure to mention specific projects or technologies you've worked with that align with what we do.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application showcases your ability to convey complex information clearly. Use straightforward language and structure your thoughts logically.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Air IT Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft Azure Active Directory, virtualisation technologies, and network infrastructure. Be ready to discuss your past projects and how you've tackled challenges in these areas.
✨Showcase Your Project Management Skills
Since you'll be collaborating closely with the Project Management Office, highlight your experience in managing IT projects. Prepare examples of how you've successfully delivered projects on time and maintained customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to deploy IT solutions or handle complex migrations. Be ready to explain your thought process and the steps you took to achieve success.
✨Demonstrate Your Communication Skills
As a Professional Services Engineer, you'll need excellent communication skills. Practice explaining technical concepts in simple terms, as you'll be working with clients who may not have a technical background. Show that you can bridge the gap between tech and customer needs.
