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For Companies At a Glance
- Tasks: Lead HR operations and enhance employee experience from onboarding to payroll.
- Company: Join a forward-thinking team that values empathy and innovation.
- Benefits: Hybrid work, 25 days leave, professional development, and social events.
- Why this job: Make a real impact in a people-first environment while growing your career.
- Qualifications: Strong HR knowledge and experience in leading high-performing teams.
- Other info: Enjoy a dynamic workplace with opportunities for continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
What You’ll Be Doing
Are you passionate about delivering exceptional HR operations and creating a seamless employee experience? We’re looking for a People Services Manager to lead the delivery of core HR processes across the entire employee lifecycle—from onboarding and payroll to benefits and compliance.
This is a fantastic opportunity to make a meaningful impact by driving service excellence, operational rigour, and continuous improvement in a people-first environment.
- Lead the compliant and efficient execution of key HR operations including onboarding, payroll, benefits, contract changes, and lifecycle events.
- Oversee HR systems to ensure data accuracy and enable informed, data-driven decisions.
- Line manage the People Coordinator, offering guidance, support, and development.
- Manage SLAs and external providers (e.g. Occupational Health, outsourced payroll).
- Administer benefit renewals and support colleagues in understanding their total reward.
- Ensure HR policies and processes are efficient, effective, and legally compliant.
- Maintain the People Team Hub (Intranet/SharePoint) as a trusted self-service resource.
- Act as the internal lead for payroll, annual pay review, benchmarking, and gender pay gap reporting.
- Oversee DAS and apprenticeship programmes.
- Ensure compliance across key areas including Right to Work, VISAs, DSE assessments, audits, and LMS training.
- Support onboarding for any new company acquisitions.
What We’re Looking For
- Strong working knowledge of employment law and HR lifecycle processes.
- Proven experience leading a high-performing HR operations or shared services team.
- A customer-focused, human-centred approach to HR service delivery.
- Solid experience managing HR systems, SLAs, and performance metrics.
- Good experience overseeing payroll and benefits administration.
What’s In It for You?
We offer a competitive salary, professional development opportunities, and the chance to work in a collaborative and innovative environment. With us, you’ll play a pivotal role in shaping the future of IT services while growing your career in a high-energy, rewarding role.
Joining our team comes with its perks:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day – an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days – We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
Why Join Us?
You’ll be part of a forward-thinking People Team that values empathy, clarity, and continuous improvement. If you’re ready to lead with purpose and make a real difference in how our people experience work, we’d love to hear from you.
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People Services Manager employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their people-first approach. We want to see that you’re not just a fit on paper, but also in spirit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to boost your confidence. Focus on articulating your achievements in HR operations and how you can drive service excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in the employee experience.
We think you need these skills to ace People Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Services Manager role. Highlight your HR operations experience and any specific achievements that demonstrate your ability to lead and improve processes.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about HR and how you can contribute to our people-first environment. Share specific examples of how you've delivered exceptional HR services in the past.
Showcase Your Knowledge: Demonstrate your understanding of employment law and HR lifecycle processes in your application. We want to see that you’re not just familiar with these concepts, but that you can apply them effectively in a real-world setting.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Air IT Limited
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment law and HR lifecycle processes. Be ready to discuss how you've applied this knowledge in previous roles, especially in managing payroll and benefits administration.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience leading high-performing HR teams. Think about specific challenges you've faced and how you supported your team through them—this will show your potential employer that you can lead with purpose.
✨Demonstrate a Customer-Focused Approach
Since the role emphasises a human-centred approach, be prepared to share instances where you've gone above and beyond for employees. Discuss how you’ve improved employee experiences and driven service excellence in your past roles.
✨Get Familiar with Their Systems
Research the HR systems they use and be ready to discuss your experience with similar platforms. Highlight any metrics or SLAs you've managed, as this will demonstrate your ability to oversee HR operations effectively.
