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- Tasks: Chase overdue debts, resolve client queries, and maintain accounts.
- Company: Join Air IT, a diverse and inclusive company committed to equal opportunities.
- Benefits: Enjoy flexible hybrid working, 25 days leave, private medical insurance, and fun perks.
- Why this job: Gain valuable experience in credit control while building relationships and enhancing your skills.
- Qualifications: Basic Excel skills and prior experience in credit control or invoicing preferred.
- Other info: Free snacks, barista coffee, and excellent learning opportunities await you!
Responsible to: Credit Control Supervisor
Responsible for: Timely cash collection and maintenance of our client accounts
Job Purpose: Support the credit control team in proactively managing the Group debtors by telephoning customers to collect overdue debt and resolve queries.
Duties and Responsibilities:
- Pro-actively chasing outstanding invoices to minimise debtor days.
- Telephoning clients to chase overdue debt.
- Building relationships with customers.
- Resolving client queries directly via the telephone and email.
- Posting cash receipts.
- Sending statements and payment reminders.
- Setting up new clients in the relevant Finance systems.
- Transferring client information into a new Finance package.
Qualifications, Knowledge and Experience:
- Prior experience working in credit control or invoicing.
- Basic Excel skills.
- Previous experience with Xero and/or Business Central.
Skills, Abilities and Competencies:
- Accuracy and attention to detail.
- Ability to work effectively independently and as a team player.
The Benefits:
- Attractive remuneration packages.
- Flexible, hybrid working.
- 25 days' annual leave + bank holidays with the option to buy and sell up to 5 days.
- Private medical insurance or the option to buy into the scheme.
- Free flu jabs.
- Perks including quarterly and annual staff awards, funded social events, referral bonuses.
- Excellent learning and development opportunities.
- Free fruit and snacks in the offices.
- Barista style coffee machines.
Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all. Please let us know if you require any reasonable adjustments at any point in the recruitment process. We believe this is the only acceptable way to conduct business, and the more inclusive our environments are, the better our work will be.
Credit Control Assistant employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Assistant
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Credit Control Assistant. Understanding the importance of timely cash collection and how to effectively chase overdue invoices will help you stand out during interviews.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be building relationships with customers and resolving queries, being articulate and personable can make a significant difference.
✨Tip Number 3
Gain a basic understanding of Xero and Business Central if you haven't already. Familiarity with these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 4
Showcase your attention to detail in any discussions or interviews. Highlighting your ability to manage client accounts accurately will reassure us that you're the right fit for maintaining our financial integrity.
We think you need these skills to ace Credit Control Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or invoicing. Emphasise any previous roles where you managed debtors or resolved client queries, as this will show you have the necessary skills for the position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to chase overdue debts and build relationships with clients, which are key responsibilities of the job.
Highlight Technical Skills: Since the role requires basic Excel skills and familiarity with Xero or Business Central, be sure to mention any relevant software experience in your application. This will help you stand out as a candidate who can hit the ground running.
Showcase Attention to Detail: Given the importance of accuracy in this role, provide examples in your application that demonstrate your attention to detail. Whether it's through past work experiences or specific projects, showing this competency can strengthen your application.
How to prepare for a job interview at Air IT Limited
✨Show Your Experience
Make sure to highlight any prior experience you have in credit control or invoicing. Be ready to discuss specific examples of how you've successfully managed overdue debts or resolved client queries in the past.
✨Demonstrate Your Communication Skills
Since the role involves telephoning clients, practice your communication skills. Be clear and concise when discussing how you would approach chasing overdue invoices and building relationships with customers.
✨Familiarise Yourself with Relevant Software
If you have experience with Xero or Business Central, be prepared to talk about it. If not, do a bit of research on these systems so you can demonstrate your willingness to learn and adapt to new software.
✨Emphasise Attention to Detail
Accuracy is crucial in credit control. Be ready to provide examples of how you've ensured accuracy in your previous roles, whether it's through meticulous record-keeping or double-checking your work before submission.
