At a Glance
- Tasks: Champion client success by crafting tailored solutions and managing relationships.
- Company: Join Air IT, a leading MSP with a legacy of innovation and success since 2005.
- Benefits: Enjoy hybrid working, 25 days leave, ongoing development, and more perks.
- Why this job: Be part of a dynamic team focused on growth, camaraderie, and making an impact.
- Qualifications: Proven account management experience in an MSP setting and strong B2B sales skills required.
- Other info: This role may also be known as Customer Account Manager or Client Success Manager.
The predicted salary is between 36000 - 60000 Β£ per year.
Ready to embark on a career journey with a market leading MSP? Look no further! Air IT is on the hunt for an Account Manager to champion client success.
We are currently recruiting for Account Managers within the Greater London area
Why Air IT?
With a rich legacy dating back to 2005, Air IT has evolved into a dominant force, uniting ten leading companies under one roof. Our accolades speak volumes β from regional to national honours, we\βre celebrated for our innovation, dedication, and unwavering success.
But that\βs just the beginning. Our mission is clear: to empower our teams, amplify potential, and deliver unparalleled IT and Cyber Security support to SMEs nationwide. And now, we\βre expanding our horizons, seeking a stellar Account Manager to elevate our client experience.
The Role
As an Account Manager, you\βll be the driving force behind client triumphs, employing a consultative approach to craft tailored solutions. Managing relationships with finesse, you will drive retention, and seize upselling opportunities.
About You
Are you a seasoned Account Manager with a penchant for technology? Here\βs what we\βre looking for:
Proven track record in account management, within an MSP setting is essential
A flair for building trust and fostering client connections
Sharp commercial acumen and B2B sales prowess
A knack for hitting and surpassing sales targets
Adept at thriving in a fast-paced, dynamic environment
Mastery of CRM systems
The Perks
We believe in rewarding excellence. Here\βs what\βs in store for you:
Hybrid working options for a better work-life balance
25 days annual leave plus bank holidays
Ongoing learning and development opportunities
Cycle to work scheme and technology vouchers
Enhanced family leave
Celebration day β an additional day off each year to celebrate an occasion important to you
Salary sacrifice pension
2 paid volunteer days β We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
Company social events and competitions
Discount and Cashback Scheme
Group Income Protection
Life Insurance
EAP and Virtual GP Service
Join the Air IT Family
At Air IT, we\βre not just a team β we\βre a force to be reckoned with. With a focus on growth, camaraderie, and celebration, we\βre propelling towards success. If you\βre a master at building client relationships and driving sales results, seize this opportunity to soar with us.
Apply now as a Regional Account Manager, and be a part of redefining the future of IT!
This role may also be known as Customer Account Manager, Client Success Manager, or Sales Consultant.
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Account Manager employer: Air IT Limited
Contact Detail:
Air IT Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Manager
β¨Tip Number 1
Familiarise yourself with Air IT's mission and values. Understanding their commitment to empowering teams and delivering exceptional client experiences will help you align your approach during interviews and discussions.
β¨Tip Number 2
Network with current or former employees of Air IT on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.
β¨Tip Number 3
Prepare specific examples of how you've successfully managed client relationships and driven sales in previous roles. Tailoring your stories to reflect the consultative approach mentioned in the job description will demonstrate your fit for the role.
β¨Tip Number 4
Stay updated on the latest trends in IT and Cyber Security. Showing that you're knowledgeable about the industry will not only impress during interviews but also highlight your passion for the field and your ability to provide tailored solutions.
We think you need these skills to ace Account Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in account management, especially within an MSP setting. Use specific examples that demonstrate your ability to build client relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your consultative approach to client success. Mention how your skills align with Air IT's mission and values, and express your enthusiasm for the role.
Highlight Relevant Skills: In your application, emphasise your commercial acumen, B2B sales experience, and proficiency with CRM systems. These are key attributes that Air IT is looking for in an Account Manager.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful client retention strategies, or any awards received. This will help demonstrate your capability and fit for the role.
How to prepare for a job interview at Air IT Limited
β¨Showcase Your Account Management Experience
Be prepared to discuss your previous roles in account management, especially within an MSP setting. Highlight specific examples where you successfully built client relationships and drove retention.
β¨Demonstrate Your Commercial Acumen
During the interview, illustrate your understanding of B2B sales and how you've used your commercial skills to exceed sales targets. Use metrics or achievements to back up your claims.
β¨Familiarise Yourself with CRM Systems
Since mastery of CRM systems is essential for this role, be ready to talk about your experience with different platforms. Discuss how you've utilised these tools to enhance client interactions and streamline processes.
β¨Emphasise Your Adaptability
Air IT operates in a fast-paced environment, so it's crucial to convey your ability to thrive under pressure. Share examples of how you've successfully navigated dynamic situations in past roles.