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For Companies At a Glance
- Tasks: Deliver cutting-edge IT projects and collaborate with a talented team.
- Company: Join Air IT, a forward-thinking company focused on innovation.
- Benefits: Enjoy hybrid working, 25 days leave, and ongoing development opportunities.
- Why this job: Make a real impact in IT while growing your skills in a dynamic environment.
- Qualifications: Experience in IT project delivery and strong communication skills required.
- Other info: Inclusive workplace with social events and community support initiatives.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!
Purpose: Responsible for all technical aspects of your assigned projects, delivering IT projects in line with scope of works. Working alongside the Project Management Team to ensure efficient and successful completion of projects, in line with the agreed timescales.
Duties and Responsibilities:
- Deliver customer IT projects to a high standard and within set timeline
- Collaborate with Air IT Project Management Team to schedule work for customers and ensure smooth running of IT projects
- Review scope of works prior to commencing project, reporting any issues back to management or PMO.
- Working with support teams to provide comprehensive handovers to Service Desk upon successful completion of projects
- Identify any snagging issues that may cause delays to project completion and report this back to management or PMO to record and raise with the customer.
- Log and action all activity in within the CRM system via projects and project tickets following established Air IT Project procedures
Qualifications, Knowledge and Experience:
Essential:
- IT project delivery experience
- Experience in administering and supporting the latest Microsoft technologies
- Experience in setting up and maintaining business system networks based on Microsoft technologies
- Excellent communication and customer service skills
- Microsoft Windows Server Operating Systems (2008-2025)
- Microsoft Windows Hyper-V and/or VMware vSphere and vCentre
- Microsoft 365 (experience in email migrations, InTune deployment, Azure Information Protection and related technologies, Azure/Entra AD join, AD Connect, SharePoint Online, DLP, MDM)
- Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi)
- Building and understanding Wireless networks topologies and the latest Wi-Fi standards (Meraki & UniFi)
- Conditional Access setup and configuration for Office 365 and related technologies
- Microsoft Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS)
- Microsoft Entra Active Directory and InTune
- A current, valid driving licence
Desirable:
- Microsoft Azure IaaS technologies
- Microsoft Azure Virtual Desktop
- Mimecast Gateway
- Backup Technologies (Veeam and Datto)
- Firewall Technologies (Sophos UTM/XG, Sonicwall & Cisco Meraki)
- Microsoft Exchange Server 2010-2019
- AZ-104 certified or relevant experience
The Benefits
Joining Air IT means unlocking a world of perks and opportunities, including:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day - an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
At Air IT we're committed to fostering an inclusive and diverse workplace where everyone thrives. We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.
Professional Services Engineer in Solihull employer: Air IT Group
Contact Detail:
Air IT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their projects, and be ready to discuss how your skills align with their needs. Practising common interview questions can also give you a confidence boost.
✨Tip Number 3
Showcase your projects! If you've worked on relevant IT projects, create a portfolio or a presentation to highlight your achievements. This can really set you apart from other candidates during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a better chance of standing out in the crowd.
We think you need these skills to ace Professional Services Engineer in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Professional Services Engineer role. Highlight your IT project delivery experience and any relevant Microsoft technologies you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for IT projects and how you can contribute to our high-performing team. Be sure to mention specific experiences that align with the job description.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any customer service experiences that demonstrate your ability to collaborate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Air IT Group
✨Know Your Tech Inside Out
Make sure you brush up on the latest Microsoft technologies and IT project delivery methods. Be ready to discuss your experience with tools like Microsoft 365, Azure, and networking technologies. This will show that you're not just familiar with the tech but can also apply it effectively in real-world scenarios.
✨Understand the Project Scope
Before the interview, review common project scopes related to IT projects. Be prepared to talk about how you've handled scope changes or issues in past projects. This demonstrates your ability to manage expectations and communicate effectively with both clients and project teams.
✨Show Off Your Communication Skills
As a Professional Services Engineer, you'll need to collaborate closely with various teams. Practice articulating your thoughts clearly and concisely. Think of examples where your communication made a difference in project outcomes, especially when working with support teams or during handovers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their project management processes, team dynamics, and how they handle snagging issues. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.