Senior Professional Services Engineer

Are you passionate about IT projects and delivering cutting-edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!

At Air IT , we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top-tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.

Key Responsibilities:

• Deliver ITsystem migration and infrastructure refresh projects for SMEbusinesses.
• Deploy key IT infrastructure from the ground up. Including network equipment and server installations.
• Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM/MAMandConditional Access.
• Collaborate with the PMO to schedule and manage customer projects smoothly.
• Collaborate withour TechnicalPre-Sales/SolutionsArchitecture teams to facilitate project design and implementation plans.
• Provide comprehensive handovers to our Service Desk upon project completion.
• Maintain accurate project records within our CRM system
• Creation and maintenance of site documentation and knowledge base articles/SoPdocuments.

Technical Experience:

• Proven track recordin IT project delivery
• Expertise inMicrosoft Azure Active Directory/ Microsoft Entra ID&Active DirectoryDomain Servicesconfiguration.
• Skills in virtualisation technologies including Microsoft Hyper-V & VMware.
• Proficiency inMicrosoft Windows Server stack(2008 to 2025),with proven ability in key server roles such as ADDS, DNS, DHCP, Group Policy, NPS and DFS Management.
• Microsoft Exchangeadministration & migration experience–On-premiseand Exchange Online with 365.
• Strong network infrastructureknowledge,including,but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.
• High-level understandingof network topologies from simple singleLAN’sto complex multi-VLAN environments.
• Design, deployment, planning & real-world experience inBusiness Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft andAltaro.
• Experiencein the mass deployment of end user devices, such aslaptops, desktops, thin clients & mobile devices – Mainly Microsoft, Apple, and Android operating systems.
• Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.
• Comprehensive experience in complexsystem migrations and infrastructure overhaulsin bothon-premises& cloud architectures,managed from start to finish both singlehandedly and working as part of a team for large scale projects.
• Excellent communication and customer service skills.
• A valid driving license for on-site project work.

Why Join Us?

We are a team that radiates strength and collaboration , constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and Air alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.

The Benefits

Joining Air IT means unlocking a world of perks and opportunities, including:

• Virtual GP (24/7 access for you & family)
• Employee Assistance Programme (EAP)
• Group Life Assurance & Income Protection

Time Off & Life Balance

• Celebration Day
• Annual Leave Purchase Scheme
• Enhanced Family Leave
• Cycle to Work & Technology Vouchers
• Discounts via Perks at Work
• Pension Scheme

Optional Benefits (Opt‑In)

Additional Highlights

• Hybrid working options
• Social events, competitions & incentives
• Discount & Cashback Scheme
• Life Insurance, EAP & Virtual GP

We are committed to fostering an inclusive, equitable, and diverse workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, communities, and experiences. If you require any adjustments during the recruitment process, please let us know.

No Agencies Disclaimer:

AirIT manages all recruitment directly. While we occasionally engage approved agencies for specific needs, we do not work with agencies for our standard roles. We kindly ask that agencies do not contact us or submit unsolicited CVs, as these will not be considered and no fees will be payable. If we require agency support, we will reach out to our selected partners directly.

Other organisations may call this role: Project Engineer, Infrastructure Engineer, Technical Consultant, Cloud Engineer or IT Solutions Engineer.