Responsible to: Solutions Consultancy Manager
Contract Type: Full-time
Job Purpose
As a Solutions Consultant, you are responsible for shaping and securing customer outcomes by designing commercially viable, technically sound solutions. You will work alongside Account Management to qualify opportunities, understand customer challenges, and translate these into clear, deliverable solutions that support both customer objectives and Air IT’s delivery capabilities. You will own the solution from initial engagement through to project handover, ensuring clarity, accuracy, and a smooth transition into delivery.
Duties and Responsibilities
- Engage with Account Management Team and attend customer meetings (virtually or in-person) to understand customer requirements in full
- Perform remote or onsite audits and complete information gathering on customer environments as required to inform solution design
- Design and then present back solutions to customers, tailoring them for the customer’s needs (both budgetary and practical)
- Produce Statement of Work and Bill of Material Documents for Account Management to progress the opportunity
Qualifications, Knowledge and Experience
- To be considered as a Solutions Consultant, you will need:
- Experience of setting up and maintaining business system networks based on Microsoft technologies
- Experience in Microsoft Azure and Microsoft 365 technologies and environments
- Experience and understanding of the Microsoft licensing models (including, but not limited to, Microsoft 365 and server licensing)
- Experience in a technical support role
- Microsoft accreditations/certifications
- Vendor‑recognised accreditations (e.g. vendor specific)
- Experience with the following technology stack/vendors: Datto, Mimecast, Sophos (Networking), Ubiquiti, Cisco Umbrella
- Previous experience in a Solutions/presale role
- Previous experience in a project delivery role
- Previous experience in an MSP
Skills, Abilities and Competencies
- Strong presentation and customer service skills
- The ability to plan, develop and document complex technical solutions with a holistic approach, putting the customer at the heart of what is presented/suggested
- Suggest new and innovative approaches to solutions
- Ownership of a Solution from initial engagement through to project handover
- The ability to work to deadlines and manage own workload, taking initiative wherever required
Why Join Us?
- Be part of a knowledgeable, forward‑thinking data team within a data‑first business
- Work on impactful projects for a range of internal and external stakeholders
- Drive innovation in a collaborative and empowering environment
- Continuous learning and development opportunities
- Supportive culture with the freedom to explore new ideas
Note: This description is not intended to establish a total definition of the job, but at outline of the duties.
Life at Air IT Group – Perks That Matter
- 25 days’ annual leave, plus a celebration day
- Enhanced family leave policies
- Air Perks employee discount platform
- Eye care support
- Virtual GP access
- Cycle to Work scheme
- Employee Assistance Programme
- Salary sacrifice pension
- Group life assurance
- Group income protection
Additional Benefits That Make a Difference
- Ongoing learning & development
- Social events, competitions & incentives
Air IT is an equal opportunities employer. We’re committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.
Solutions Consultant in Milton Keynes employer: Air IT Group
Air IT Group is an excellent employer, offering a dynamic work culture in Milton Keynes that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including training and development programmes, while enjoying a supportive environment that values their contributions to shaping customer success through tailored solutions.
