At a Glance
- Tasks: Drive revenue growth by building relationships and securing new business opportunities.
- Company: Join the UK's #1 Managed Service Provider with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days leave, and hybrid working options.
- Other info: Be part of a supportive community that celebrates success and fosters growth.
- Why this job: Make a real impact by helping ambitious organisations thrive through IT solutions.
- Qualifications: 5+ years in sales/account management, strong relationship-building skills required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
At Air IT, we don’t just sell IT services — we build long‑term, value‑led partnerships that help ambitious organisations thrive. As the UK’s #1 Managed Service Provider (MSP), we’re bringing together ten high‑performing businesses under one shared vision, with people, innovation and collaboration at our core.
We’re now looking for a Senior Account Manager to join our growing Sales team. This role offers a blend of new business development and existing account growth, ideal for someone who enjoys opening doors, building trust, and turning relationships into long‑term success.
In this role, you’ll play a key part in driving revenue growth across the North (Edinburgh and surrounding areas) combining self‑generated new business with account ownership and expansion. Alongside Sales, Account Management, Service Delivery and Technical teams, you’ll ensure clients experience Air IT as a trusted, long‑term partner.
- Developing and securing new business opportunities through outreach, prospecting and lead generation
- Building trusted relationships with decision‑makers and key stakeholders
- Driving retention, satisfaction and account growth
- Identifying opportunities for upsell, cross‑sell and service improvement
- Acting as the primary commercial contact and escalation point for your accounts
- Managing customer relationships from initial engagement through to long‑term partnership
- Running account reviews, QBRs and roadmap discussions
- Working closely with Service Delivery, Technical and Cyber teams to deliver the right solutions
- Maintaining accurate pipeline, forecasting and account plans within CRM
Minimum 5 years’ experience in a sales or account management role within an MSP environment.
Proven ability to win new business and/or grow existing customer accounts.
Strong consultative selling approach and commercial awareness.
Excellent relationship‑building and stakeholder management skills.
Experience using CRM systems and digital sales workflows.
Full UK driving licence.
Able to attend the office at least two days per week and travel regionally.
Experience selling core MSP services, including:
- Managed IT support & service desk
- Microsoft 365
- Azure and cloud services
Business‑related degree.
Sales, CRM or IT‑related certifications.
Clear opportunity to grow your career as the business scales.
Supportive, collaborative culture that values people and performance.
Virtual GP (24/7 access for you & your family).
Employee Assistance Programme (EAP).
Group Life Assurance & Income Protection.
25 days annual leave + bank holidays.
Celebration Day (an additional personal day off).
Annual Leave Purchase Scheme.
Enhanced family leave.
Financial & Lifestyle:
- Competitive salary with bonus / OTE.
- Salary sacrifice pension.
- Cycle to Work & Technology Vouchers.
- Discounts via Perks at Work.
- Life Insurance.
- Hybrid working.
- Social events, incentives & competitions.
- Discount & cashback schemes.
At Air IT, we’re more than a workplace — we’re a community. We celebrate success, support each other, and grow together. If you’re passionate about building relationships, selling value‑led IT solutions and helping customers succeed, we’d love to hear from you.
Account Managers/Senior Account Manager in Edinburgh employer: Air IT Group
Contact Detail:
Air IT Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Managers/Senior Account Manager in Edinburgh
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and local meetups to connect with potential employers and other professionals. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Leverage social media, especially LinkedIn. Share your insights on industry trends, engage with posts from companies you admire, and don’t hesitate to reach out to decision-makers directly. A friendly message can go a long way!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and goals. We want to see your passion for building long-term partnerships!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our community at Air IT.
We think you need these skills to ace Account Managers/Senior Account Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your experience in sales and account management, especially within an MSP environment. We want to see how you've built relationships and driven growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about building long-term partnerships and how you can contribute to our success at Air IT. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to win new business and grow existing accounts. Numbers speak volumes, so if you’ve hit targets or improved client satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our community at Air IT!
How to prepare for a job interview at Air IT Group
✨Know Your Stuff
Before the interview, make sure you understand Air IT's services and how they position themselves in the market. Familiarise yourself with their core offerings like Managed IT support and Microsoft 365. This will help you speak confidently about how your experience aligns with their needs.
✨Build Rapport
Since this role is all about relationship-building, practice ways to connect with your interviewers. Think of questions that show your interest in their company culture and values. A genuine conversation can set you apart from other candidates.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully grown accounts or won new business in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows you're not just interested in the job, but also in contributing to the company's long-term success.