Professional Services Engineer in Leeds

Professional Services Engineer in Leeds

Leeds Full-Time 40500 - 49500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver high-quality IT projects and collaborate with a talented team.
  • Company: Join a dynamic tech company focused on innovation and teamwork.
  • Benefits: Enjoy hybrid working, 25 days leave, and ongoing development opportunities.
  • Other info: Inclusive workplace with social events and community support initiatives.
  • Why this job: Make an impact in IT while growing your skills in a supportive environment.
  • Qualifications: Experience with Microsoft technologies and excellent communication skills.

The predicted salary is between 40500 - 49500 £ per year.

Are you passionate about IT projects and delivering cutting-edge solutions?

Do you want to join a high performing and talented team to drive success?

If so, we have the perfect opportunity for you!

Purpose

Responsible for all technical aspects of your assigned projects, delivering IT projects in line with scope of works.

Working alongside the Project Management Team to ensure efficient and successful completion of projects, in line with the agreed timescales.

Duties and Responsibilities

  • Deliver customer IT projects to a high standard and within set timeline
  • Collaborate with Air IT Project Management Team to schedule work for customers and ensure smooth running of IT projects
  • Review scope of works prior to commencing project, reporting any issues back to management or PMO.
  • Working with support teams to provide comprehensive handovers to Service Desk upon successful completion of projects
  • Identify any snagging issues that may cause delays to project completion and report this back to management or PMO to record and raise with the customer.
  • Log and action all activity in within the CRM system via projects and project tickets following established Air IT Project procedures

Qualifications, Knowledge and Experience

  • Experience in administering and supporting the latest Microsoft technologies
  • Experience in setting up and maintaining business system networks based on Microsoft technologies
  • Excellent communication and customer service skills
  • Microsoft Windows Server Operating Systems (2008-2025)
  • Microsoft Windows Hyper‑V and/or VMware v Sphere and v Centre
  • Microsoft 365 (experience in email migrations, In Tune deployment, Azure Information Protection and related technologies, Azure/Entra AD join, AD Connect, Share Point Online, DLP, MDM)
  • Detailed knowledge of switching and routing, including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, Uni Fi)
  • Building and understanding Wireless networks topologies and the latest Wi‑Fi standards (Meraki & Uni Fi)
  • Conditional Access setup and configuration for Office 365 and related technologies
  • Microsoft Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS)
  • Microsoft Entra Active Directory and In Tune
  • A current, valid driving licence
  • Mimecast Gateway
  • Backup Technologies (Veeam and Datto)
  • Firewall Technologies (Sophos UTM/XG, Sonicwall & Cisco Meraki)
  • Microsoft Exchange Server 2010-2019
  • AZ-104 certified or relevant experience
  • The Benefits
  • Hybrid working options for a better work‑life balance
  • 25 days annual leave plus bank holidays
  • Ongoing learning and development opportunities
  • Cycle to work scheme and technology vouchers
  • Enhanced family leave
  • Celebration day – an additional day off each year to celebrate an occasion important to you
  • Salary sacrifice pension
  • 2 paid volunteer days – We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
  • Company social events and competitions
  • Discount and Cashback Scheme
  • Group Income Protection
  • Life Insurance
  • EAP and Virtual GP Service

At Air IT we're committed to fostering an inclusive and diverse workplace where everyone thrives.

We believe in providing equal opportunities for all, so let us know if you need any reasonable adjustments during the recruitment process.

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Professional Services Engineer in Leeds employer: Air IT Group

Air IT Group is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model and 25 days of annual leave plus bank holidays. With a strong focus on celebrating achievements and fostering a supportive work culture, employees benefit from ongoing learning opportunities, community engagement through paid volunteer days, and a range of perks including a cycle-to-work scheme and enhanced family leave. Join us in the North West region to drive client success while enjoying a rewarding and balanced work environment.

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Contact Details:

Air IT Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Professional Services Engineer in Leeds

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Air IT Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Air IT Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Air IT Group!

Direct Apply to Air IT Group

Let's not forget to apply directly through the Air IT Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Professional Services Engineer in Leeds

Microsoft Technologies Administration
Project Management
Customer Service Skills
Microsoft Windows Server Operating Systems
Microsoft Hyper-V
VMware vSphere
Microsoft 365

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Air IT Group.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Air IT Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Air IT Group

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.