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- Tasks: Supervise airport operations, ensuring smooth and efficient services for international flights.
- Company: Join the dynamic team at Air India, Heathrow Airport.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Exciting opportunities to manage diverse teams and handle unique challenges.
- Why this job: Be at the forefront of airport operations and make a real difference.
- Qualifications: Strong leadership skills and experience in airport operations preferred.
The predicted salary is between 36000 - 60000 £ per year.
The role is responsible for delivering effective and efficient services for all international flights operating during the shift, in line with the Airport Handling Manual. This includes ensuring smooth terminal and airside operations, overseeing subordinate staff, and managing airport activities at the station.
Key Responsibilities:
- Ensure on‑time flight closure and passenger boarding to meet OTP (On-Time Performance) targets.
- Work closely with the Ground Handling Agent (GHA) and all airport departments for seamless flight operations.
- Handle emergency situations, flight disruptions, and misconnections efficiently.
- Ensure passengers receive full support during any irregular operations or disruptions.
- Allocate duties to staff and provide timely briefings on procedures, functions, and latest handling instructions.
- Deploy manpower effectively to meet operational requirements.
- Manage available resources to ensure smooth overall operations.
- Stay fully aware of all arrival/departure details, VIP/CIP travel, and special commitments.
- Coordinate with internal and external stakeholders including GHA, caterers, fueling teams, maintenance, cargo, and cabin crew for expediting departures.
- Provide assistance to other departments for commercial complaint resolution and to support on-time performance.
- Facilitate ramp handling activities to ensure safe, efficient, and timely aircraft turnarounds.
- Work with all relevant parties to maintain smooth terminal and airside operations.
- Implement preventive measures to avoid revenue leakage, theft, or pilferage at the airport.
- Take prompt action on incidents, conduct on‑the‑spot assessments, and address violations of handling procedures.
- Maintain readiness for contingency handling and emergency response situations.
- Undertake any additional tasks or standalone projects assigned from time to time.
Supervisor in London employer: Air India Limited
Contact Detail:
Air India Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Heathrow or in airport services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching common questions for supervisory roles in airport operations. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've effectively managed teams or handled emergencies in past roles. This will demonstrate your capability to oversee operations smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your CV noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight your experience in managing teams and handling airport operations, as this will show us you understand what we're looking for.
Showcase Relevant Experience: When writing your application, emphasise any previous roles where you've dealt with flight operations or customer service. We want to see how your background aligns with our needs at Heathrow Airport.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and responsibilities to make it easy for us to see your qualifications at a glance.
Apply Through Our Website: For a smoother application process, we encourage you to apply through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Air India Limited
✨Know Your Stuff
Familiarise yourself with the Airport Handling Manual and the specific responsibilities of a Supervisor. Understand the key performance indicators like OTP (On-Time Performance) and be ready to discuss how you can contribute to achieving these targets.
✨Showcase Your Leadership Skills
Be prepared to share examples of how you've effectively managed teams in high-pressure situations. Highlight your experience in allocating duties, providing briefings, and ensuring smooth operations during disruptions.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've handled emergencies or flight disruptions. Be ready to explain your thought process and the steps you took to resolve issues efficiently, showcasing your ability to stay calm under pressure.
✨Engage with Stakeholders
Discuss your experience working with various stakeholders, such as Ground Handling Agents, catering teams, and maintenance crews. Show that you understand the importance of collaboration for seamless operations and how you can facilitate effective communication.