At a Glance
- Tasks: Support our Service and Maintenance team with customer queries and administrative tasks.
- Company: Join a supportive business that values its people and fosters long careers.
- Benefits: Competitive salary, 25 days' leave, free parking, and skill development opportunities.
- Other info: Enjoy a friendly environment with increased holiday entitlement over time.
- Why this job: Be part of a close-knit team and make a real difference in customer service.
- Qualifications: Previous admin experience and strong IT skills are essential.
The predicted salary is between 24750 - 30250 £ per year.
Are you an organised and customer-focused Administrator looking for your next opportunity?
We'relooking for a talented Administrator to join our busy Service and Maintenance team in Chelmsford.
This is a fantastic opportunity to become part of a supportive business that genuinely values its people, with many employees choosing to build long and successful careers with us.
The Role
You'llbe joining a small, close-knit admin team, several of whom have been with the business for many years.
Providing day-to-day support across our Service and Maintenance departments.
The role has a steady rhythm with familiar, recurring tasks andyou'llbe expected to get on with things independently rather than waiting to be directed.
It suits someone who takes quiet pride in doing their job well and keeping things ticking over reliably.
You'llneed to havepreviousadministrative experience.
Key Responsibilities
- Answering calls and handling customer and engineer queries professionally and efficiently
- Sending service and maintenance worksheets to customers
- Logging service calls and helping coordinate engineer attendance
- Requesting and chasing purchase orders
- Sending daily job information to engineers
- Updating records on our management system
- Assistingwith maintenance contract renewals
- Portal and database administration, permits & RAMS
- Covering colleagues across the admin team during holidays and absences
About You
We'relooking for someone who is organised, adaptable, and enjoys providing excellent customer service.
You'll
Ideally Have
- Previousadministrative experience in a busy and reactive environment.
- Strong IT skills, particularly in Microsoft Office applications.
- Experience using databases or business management systems (desirable).
- Excellent communication and customer service skills.
- The ability to prioritise workloads and respond calmly to changing demands.
- A proactive approach and strong attention to detail.
What We Offer
- Competitive salary, dependent on experience and skills.
- A friendly and supportive working environment.
- Free on-site parking.
- Varied and interesting work with opportunities to develop your skills.
- 25 days' annual leave plus bank holidays.
- Increased holiday entitlement with length of service.
- Company pension scheme.
We are an Equal Opportunities Employer and welcome applications from people of all backgrounds.
We believe that diversity strengthens our business, andwe'recommitted to creating an inclusive workplace for everyone.
Keywords: Administrator, Office Administrator, Administrative Assistant, Office Assistant, Operations Administrator, Business Administrator, Contract Administrator, Service Administrator, Building Services Administrator, Admin Assistant.
Hours
40 hours per week, Monday to Friday, 8am to 5pm.
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Administrator in Chelmsford employer: Air Conditioning Ltd
Join our dynamic Service and Maintenance team in Chelmsford, where we prioritise a supportive work culture that values each employee's contributions. With competitive salaries, generous annual leave, and opportunities for skill development, we foster an environment where you can thrive and build a long-term career. Our close-knit team is dedicated to delivering exceptional customer service, making this an ideal place for organised and proactive individuals looking to make a meaningful impact.
