At a Glance
- Tasks: Process cargo operations for inbound and outbound flights, ensuring compliance and customer satisfaction.
- Company: Join Air Canada, the best airline in North America, and be part of a vibrant team.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Air Canada values diversity and inclusion, welcoming applicants from all backgrounds.
- Why this job: Make your mark in the aviation industry while working with a diverse team.
- Qualifications: Previous cargo experience is a plus; strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
This role is responsible for processing all Operational input processes and procedures for Import & Export Cargo, including liaising with Air Canada Cargo Customer Service Unit, Headquarter Departments, Warehouse personnel and external third parties. The role is additionally responsible for ensuring compliance with Service Level Agreements for Air Canada Customers, both on Inbound and Outbound Cargo.
Responsibilities- Accept, assign and process all aspects of Cargo, for Inbound and Outbound flights
- Process Hazardous, Valuable, Live, Perishable shipments for Inbound & Outbound flights
- Process all relevant paperwork for Inbound and Outbound flights, including CVEDs for perishable shipments
- Receive and answer queries from Customers, Warehouse personnel, Toronto Load Department, HMRC, etc. as required
- Process Rack & Bond checks and process Bad Order Reports
- Process Customs failures, check weight shipments, missing Cargo, as required
- Ensure status processing of Inbound & Outbound Cargo comply with agreed Customer Service levels
- Liaise with Transport Companies to book and transport UK / EU destined Cargo
- Liaise with Customer Service Unit for direction with priority allotments / bookings
- Assist Cargo Reception Agent as required
- Maintain British Airport Authority Airside ID pass as required
- Ensure compliance with ACU online training
- Previous Cargo experience an advantage.
- Experience of WebLynx, Smartload, ABS, ETS would be an advantage
- DfT Security trained
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic RequirementsGood verbal and written skills, with a high level of accuracy in English.
Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Cargo Operations Agent in London employer: Air Canada
Air Canada is an excellent employer, offering a dynamic work environment at Heathrow where Licensed Aircraft Engineers can thrive. With competitive salaries, comprehensive benefits, and a strong commitment to employee development, including pathways to advance into Aircraft Maintenance Engineers, the company fosters a culture of growth and support. Additionally, the convenience of free perimeter parking enhances the overall employee experience, making it an attractive place for those seeking meaningful and rewarding careers in aviation.
StudySmarter Expert Advice🤫
We think this is how you could land Cargo Operations Agent in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Air Canada.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Air Canada. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Cargo Operations Agent in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Air Canada, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Air Canada and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Air Canada. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Air Canada
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Air Canada.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Air Canada.
