Lotteries and Gaming Assistant

Lotteries and Gaming Assistant

Kent Full-Time 20200 - 24600 £ / year (est.) No home office possible
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Air Ambulance Charity Kent Surrey Sussex

At a Glance

  • Tasks: Engage with supporters and manage Lottery and Raffle activities to save lives.
  • Company: Join KSS, a passionate charity dedicated to saving lives across Kent, Surrey, and Sussex.
  • Benefits: Enjoy 25 days leave, enhanced sick pay, and access to wellbeing resources.
  • Why this job: Be part of a close-knit team making a real impact in the community.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and dedication.
  • Other info: This is a temporary role based at Rochester Airport, working Monday to Friday.

The predicted salary is between 20200 - 24600 £ per year.

Job Description

Location: Rochester Airport, Kent
Department: Lotteries and Gaming
Salary: £24,245 per annum
Hours: Full Time, Monday to Friday, 37 hours
Job Type: Temp
Contract Type: Fixed Term Contract
 
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
 
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
 
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
 
Main Purpose of the Role:
 
The Lotteries and Gaming Team works collaboratively as part of Air Ambulance Charity Kent Surrey Sussex (KSS) to build engaging relationships with supporters playing our lotteries and raffles. In doing so we inspire people to join our Lottery or Raffle programmes, which enables Team KSS to save lives and ensure the best possible patient outcomes. The Lotteries and Gaming Assistant will be dedicated to building relationships with supporters and assisting in the delivery of Lottery, Raffles and Individual Fundraising activities. This includes answering supporter’s questions, Lottery and Raffle administration, expressing our thanks and appreciation, assisting with resolving complaints and helping to ensure we deliver an amazing experience for our supporters.
 
Inclusion and Diversity:
 
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
 
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.
 
We reserve the right to close the position early if the role is filled.
 
Benefits package is correct at the time this advert was published.
 
Benefits: 25 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Group Personal Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Development opportunities
 
REF-222995

Lotteries and Gaming Assistant employer: Air Ambulance Charity Kent Surrey Sussex

At Air Ambulance Charity Kent Surrey Sussex (KSS), we pride ourselves on being an exceptional employer dedicated to saving lives and making a meaningful impact in our communities. Located at Rochester Airport, our close-knit team fosters a supportive work culture that values inclusion and diversity, offering generous benefits such as enhanced parental leave, a comprehensive wellbeing hub, and ample development opportunities to help you grow in your career. Join us in our mission to deliver the best possible outcomes for our patients while enjoying a fulfilling and rewarding work environment.
Air Ambulance Charity Kent Surrey Sussex

Contact Detail:

Air Ambulance Charity Kent Surrey Sussex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lotteries and Gaming Assistant

✨Tip Number 1

Familiarise yourself with the mission and values of Air Ambulance Charity KSS. Understanding their commitment to saving lives will help you convey your passion for their cause during any interviews or discussions.

✨Tip Number 2

Network with current or former employees of KSS, especially those in the Lotteries and Gaming Team. They can provide valuable insights into the role and the team dynamics, which can be beneficial when discussing your fit for the position.

✨Tip Number 3

Prepare to discuss your experience in customer service or relationship management. The role involves building relationships with supporters, so showcasing relevant skills and experiences will make you stand out.

✨Tip Number 4

Demonstrate your understanding of lotteries and raffles, particularly how they contribute to fundraising efforts. Being knowledgeable about these activities will show your enthusiasm and readiness to engage with supporters effectively.

We think you need these skills to ace Lotteries and Gaming Assistant

Customer Service Skills
Relationship Building
Communication Skills
Problem-Solving Skills
Attention to Detail
Administrative Skills
Fundraising Knowledge
Conflict Resolution
Team Collaboration
Empathy
Organisational Skills
Data Entry Skills
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Lotteries and Gaming Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity sector and your commitment to saving lives. Mention specific experiences that demonstrate your ability to build relationships and handle administrative tasks effectively.

Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work that involved customer service, fundraising, or community engagement. Use quantifiable achievements to illustrate your impact in those positions.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Air Ambulance Charity Kent Surrey Sussex

✨Understand the Charity's Mission

Before your interview, take some time to research Air Ambulance Charity Kent Surrey Sussex. Understand their mission and values, especially their commitment to saving lives. This will help you align your answers with their goals and demonstrate your passion for their cause.

✨Showcase Your Communication Skills

As a Lotteries and Gaming Assistant, you'll be interacting with supporters regularly. Prepare examples of how you've effectively communicated in previous roles, whether it's resolving complaints or expressing appreciation. Highlighting your interpersonal skills will show that you're a great fit for the team.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations, such as dealing with a dissatisfied supporter or managing lottery administration tasks. Think through potential scenarios and how you would respond, showcasing your problem-solving abilities and customer service focus.

✨Emphasise Your Teamwork Experience

The role involves working collaboratively within a close-knit team. Be ready to discuss your experiences working in teams, how you contribute to group dynamics, and any successful projects you've been part of. This will illustrate your ability to work well with others in achieving common goals.

Lotteries and Gaming Assistant
Air Ambulance Charity Kent Surrey Sussex
Location: Kent
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