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- Tasks: Build and manage relationships with retail partners to enhance customer experiences.
- Company: Join a pioneering venture in electric vehicles with Jameel Motors and GAC.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of the UK's transition to sustainable mobility and shape a new brand.
- Qualifications: Experience in retail partner management and strong communication skills required.
- Other info: Dynamic role with a focus on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Location: Slough with hybrid working / regional travel required
Reports to: Aftersales Director
About the Role
We are looking for a dynamic Retail Partner Manager (Aftersales) to join our newly formed aftersales structure. This role will be essential in building, supporting, and managing our retail dealer network, ensuring they deliver outstanding customer experiences while meeting the brand’s technical, operational and performance standards.
This role sits at the heart of an exciting new venture between Jameel Motors and GAC, established to introduce the AION range of intelligent electric vehicles to the UK market.
As part of the launch team, you will help establish and grow AION Auto UK combining GAC’s cutting-edge EV innovation with Jameel Motors’ deep automotive expertise to deliver a new benchmark in electric mobility.
You’ll play a key role in shaping the brand’s presence from the ground up — contributing to strategy, execution, and the creation of a customer experience that reflects the innovation, intelligence, and ambition behind AION.
This is more than a position in a new company; it’s an opportunity to be part of a defining moment in the UK’s transition to intelligent, sustainable mobility.
Find out more and follow us on AION Auto UK’s LinkedIn page.
Key Responsibilities:
- Build and maintain strong relationships with GAC retail partners, acting as the main point of contact to support their operational and technical needs.
- Ensure dealer compliance with brand standards, including sales processes, service quality, and technical operations.
- Drive dealer performance through regular assessments, coaching, and development initiatives focused on improving customer satisfaction and operational efficiency.
- Collaborate closely with internal teams including sales, training, technical, and warranty departments to ensure aligned dealer support and seamless operations.
- Lead new dealer onboarding and training programs to uphold GAC’s brand values and product knowledge.
- Monitor market trends, competitor activities, and dealer feedback to recommend strategies that strengthen the retail network and brand presence.
Candidate Profile:
- Proven track record in retail partner management or dealer network support within the automotive industry.
- Strong understanding of technical vehicle aspects, warranty processes, and dealer operations.
- Exceptional communication and interpersonal skills, with the ability to influence and build rapport at all levels.
- Strategic thinker with excellent problem-solving capabilities and a customer-focused mindset.
- Experience with new vehicle launches and managing technical standards across a dealer network is highly desirable.
- Self-motivated, organised, and able to work independently while managing multiple priorities in a fast-paced environment.
- Knowledge of UK automotive retail regulations and standards is preferred.
Retail Partner Manager employer: AION Auto UK
Contact Detail:
AION Auto UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Partner Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at companies you’re interested in. Building relationships can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products, especially if they’re launching something new like AION’s electric vehicles. Show them you’re not just another candidate; you’re genuinely excited about what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Retail Partner Manager. Highlight your skills in building relationships and improving dealer performance, as these are key to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and being part of this exciting journey with AION Auto UK.
We think you need these skills to ace Retail Partner Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Partner Manager role. Highlight your experience in retail partner management and any relevant achievements in the automotive industry to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our mission at AION Auto UK. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since this role involves building relationships, make sure your written application showcases your exceptional communication skills. Clear, concise, and engaging writing will demonstrate your ability to connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at AION Auto UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially around electric vehicles and dealer operations. Familiarise yourself with GAC’s AION range and be ready to discuss how you can contribute to its success in the UK market.
✨Showcase Your Relationship Skills
Since this role is all about building strong relationships with retail partners, prepare examples from your past experiences where you've successfully managed partnerships. Highlight your communication skills and how you've influenced others to achieve common goals.
✨Be a Problem Solver
Think of specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your strategic thinking and problem-solving capabilities, which are crucial for driving dealer performance and ensuring compliance with brand standards.
✨Stay Current
Keep an eye on market trends and competitor activities related to electric vehicles. Being able to discuss these insights during your interview will show that you're proactive and have a genuine interest in the industry, which is key for recommending strategies to strengthen the retail network.