Aioi Nissay Dowa Europe is seeking an FNOL Customer Claims Handler in Newcastle for a hybrid role (37.5 hrs, Mon-Fri). You will guide motor claims from FNOL to resolution with empathy and professionalism, asking the right questions and making informed decisions in high-emotion situations.
This role emphasizes strong customer service experience, claims knowledge, and the ability to deliver clear, supportive outcomes while adhering to regulatory guidelines and internal processes.
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FNOL Motor Claims Specialist — Empathy & Resolution in North East employer: Aioi Nissay Dowa Europe
At AND-E, we pride ourselves on being a leading employer in the insurance sector, recognised as the Best Large Insurance Employer for 2023. Our warm and inclusive culture fosters employee growth through continuous development opportunities, competitive salaries, and a comprehensive benefits package that prioritises work-life balance and well-being. Join us in our mission to make journeys simpler, safer, and smarter, while being part of a diverse community that values every individual.
