Dev Ops Engineer in London

Requirements

• We require candidates to have the right to work in the UK.
• We are looking for experience in IT support and systems administration.
• We value basic understanding of ITIL, Dev Ops, Agile, and Kanban principles.
• We expect exposure to Linux administration and troubleshooting.
• We need hands‑on exposure to AWS core services such as EC2, S3, RDS, IAM, and Cloud Watch.
• We look for understanding of CI/CD pipelines and deployment automation.
• We value familiarity with monitoring, logging, and observability tools.
• We look for awareness of application platforms and middleware such as Java, Tomcat, Apache, and Node JS.
• We expect experience using Git and collaborative development workflows.
• We value basic scripting skills using Shell or Python.
• We look for understanding of containerisation concepts using Docker.
• We expect strong problem‑solving skills and attention to detail.
• We value good communication and interpersonal skills.
• We look for willingness to learn and develop within a fast‑paced technical environment.
• We expect understanding of incident management and production support environments.
• We value awareness of security best practices, including IAM roles and secrets management.
• We consider exposure to Guidewire applications desirable.
• We consider exposure to Terraform or Infrastructure as Code tooling desirable.
• We consider knowledge of AWS Lambda, serverless, and event‑driven architecture desirable.
• We consider experience within insurance or financial services environments desirable.
• We consider experience with EKS or container orchestration, or strong Docker usage, desirable.
• We consider experience working in 24/7 production environments, ideally within regulated settings, desirable.
• We consider understanding of release management and change controls in regulated environments desirable.

Responsibilities

• We manage and support AWS services including EC2, RDS, S3, Lambda, and networking, while driving automation using Shell, Python, and AWS‑native solutions to improve efficiency and reliability.
• We assist in building and maintaining CI/CD pipelines using tools such as AWS Code Pipeline and Jenkins.
• We support cloud‑based deployment, monitoring, and operational tooling across application environments.
• We maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements through SLIs and SLOs.
• We participate in deployments, releases, and day‑to‑day operational support across multiple applications.
• We monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards.
• We support incident management activities, including triage, troubleshooting, escalation, root cause analysis, and continuous improvement based on incident trends.
• We assist with routine maintenance tasks such as data validation, fixes, and batch/integration support.
• We support containerisation using Docker and follow best practices for image creation and management.
• We assist with infrastructure and system administration tasks across Linux and Windows environments.
• We apply Infrastructure as Code principles using Terraform.
• We follow Dev Ops best practices, including branching strategies and source control using Git and Bitbucket.
• We contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket.
• We collaborate in Agile ceremonies with cross‑functional teams, including developers, testers, infrastructure teams, and third‑party vendors.
• We support planned out‑of‑hours changes and incidents where required.
• We participate in cost‑awareness and optimisation activities within AWS environments.
• Technologies
• AWS
• Lambda
• Bit Bucket
• CI/CD
• Cloud
• Cloud Watch
• Confluence
• Dev Ops
• Docker
• Git
• IAM
• Support
• ITIL
• Java
• Jenkins
• Kanban
• Linux
• Node JS
• Python
• Security
• Serverless
• Terraform
• Tomcat
• Windows

Benefits

This Dev Ops Engineer role is based in the UK and requires the right to work in the UK.

Our benefits include up to 28 days of annual leave with the option to buy or sell up to 5 days, a 7.5% discretionary annual bonus, private medical insurance options, life assurance, wellbeing and financial support benefits, and additional perks such as pension advice, family‑friendly policies, a season ticket loan, cycle scheme, and Wagestream.

We are committed to diversity, equity, inclusion, equal opportunities, and reasonable adjustments during recruitment.

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