Hybrid Motor Claims Advisor (FNOL Specialist) in Newcastle upon Tyne

Hybrid Motor Claims Advisor (FNOL Specialist) in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 22050 - 26950 £ / year (est.) On-site
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At a Glance

  • Tasks: Guide customers through motor claims with empathy and clear communication.
  • Company: Join Aioi Nissay Dowa, a leader in the insurance industry.
  • Benefits: Enjoy hybrid working, competitive salary, and supportive team culture.
  • Other info: Opportunity for career growth in a dynamic and supportive environment.
  • Why this job: Make a real difference by helping customers during stressful times.
  • Qualifications: Strong customer service skills and knowledge of motor claims required.

The predicted salary is between 22050 - 26950 £ per year.

Aioi Nissay Dowa Europe Limited is seeking an FNOL Customer Claims Handler in Newcastle with hybrid working. The role focuses on guiding customers through motor claims from FNOL to settlement, delivering empathetic support and clear communication during a stressful time.

The ideal candidate has strong customer service experience, knowledge of motor claims, and understanding of FCA regulation to ensure compliant, efficient handling and a positive customer experience.

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Hybrid Motor Claims Advisor (FNOL Specialist) in Newcastle upon Tyne employer: Aioi Nissay Dowa Europe Limited

Aioi R&D Lab – Oxford is an exceptional employer, offering a unique blend of academic collaboration and industry application in the AI sector. With a strong commitment to employee growth, competitive salaries, and a focus on work-life balance, we ensure that our team members thrive both personally and professionally. Our inclusive culture and comprehensive benefits package, including private medical insurance and generous leave options, make us a standout choice for those seeking meaningful and rewarding employment in a vibrant location like Oxford.

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Contact Details:

Aioi Nissay Dowa Europe Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Motor Claims Advisor (FNOL Specialist) in Newcastle upon Tyne

✨Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

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✨Look Out for Graduate Schemes

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Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Aioi Nissay Dowa Europe Limited.

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Aioi Nissay Dowa Europe Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Aioi Nissay Dowa Europe Limited

✨Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Aioi Nissay Dowa Europe Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

✨Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

✨Prepare for Behavioural Questions

As a full-timer at Aioi Nissay Dowa Europe Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

✨Know the Company Culture Inside Out

Understanding Aioi Nissay Dowa Europe Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.