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- Tasks: Support customers through motor claims with care and professionalism.
- Company: Leading insurance company in Newcastle with a focus on work-life balance.
- Benefits: Hybrid role offering flexibility and a supportive work environment.
- Why this job: Make a real difference in customers' lives during challenging times.
- Qualifications: Strong communication and problem-solving skills required.
- Other info: Join a recognised employer with a commitment to employee well-being.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance company in Newcastle is seeking an FNOL Customer Claims Handler to provide exceptional support during motor claims. This hybrid role focuses on guiding customers through challenging moments with care and professionalism, utilizing your strong customer service skills and claims knowledge.
Successful candidates will have solid communication abilities and problem-solving skills, ensuring effective claim settlements while delivering top-notch customer experiences. Join a recognized employer dedicated to promoting a balanced work-life environment.
FNOL Claims Specialist – Motor, Hybrid Role in Newcastle upon Tyne employer: Aioi Nissay Dowa Europe Limited
Contact Detail:
Aioi Nissay Dowa Europe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FNOL Claims Specialist – Motor, Hybrid Role in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working in claims. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and claims handling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've handled challenging situations in the past, especially in customer service roles. This will highlight your ability to guide customers through tough times.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace FNOL Claims Specialist – Motor, Hybrid Role in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant claims experience. We want to see how you can bring your unique strengths to the FNOL role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through their claims journey. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Communication Skills: Since this role involves guiding customers during tough times, it’s crucial to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, highlight examples where you’ve effectively communicated with clients or resolved issues.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Aioi Nissay Dowa Europe Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of motor claims and the FNOL process. Familiarise yourself with common scenarios and how to handle them, as this will show your expertise and confidence during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations with care and professionalism, as this is crucial for the role.
✨Practice Problem-Solving Scenarios
Think of potential challenges you might face in the role and how you would resolve them. Practising these scenarios can help you articulate your problem-solving skills effectively during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the hybrid work model. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
