Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure smooth operations and maximise efficiency in crane hire services.
- Company: Join Ainscough, a leader in the crane hire industry with a supportive culture.
- Benefits: Structured training, career growth, and recognition for your contributions.
- Why this job: Make a real impact in a fast-paced environment while developing valuable skills.
- Qualifications: Organised mindset, customer service experience, and good literacy in English and Maths.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Ainscough are looking for someone who thrives in a busy environment, stays calm under pressure, and takes pride in getting things done. You'll be a planner who enjoys seeing tasks through to completion and keeping operations running smoothly. Full training will be provided, both in our industry and in the specifics of the role, so you don't need crane hire experience to join us. What matters most is the right mindset: organised, focused, and ready to make things happen.
As a Hire Controller for Regional Cranes, you'll support the Operations Manager in ensuring the smooth day-to-day running of the Regional Cranes division, maximising both revenue and efficiency while delivering exceptional service to our customers.
What you'll be doing:
- Ensuring that the regional fleet and its ancillary support equipment is compliant with all statutory inspections and service attendances.
- Driving utilisation through efficient logistics and managing serviceability ensuring maximum availability.
- Checking opportunities in CE and maintaining relationships with Area Sales Managers to ensure all work is booked in and escalating any potential issues to the Regional Cranes Operation Manager.
- Liaising closely with Transport division, ensuring the timely delivery and collection of crane counterweight.
- Ensuring that all extra charges such as demurrage are logged and charged (via Depots).
- Remaining up to date with the industry and market in order to foster key relationships and to provide an approved re-hire supplier list.
- Maintaining relationships with the depot hire controllers, depot managers and ASM's to improve communication and collaboration.
- Logging all customer service issues within the CE case log.
- Working alongside depots in regards of optimal maintenance, operator training, spare operators and succession planning for new operators.
- Understanding Abnormal Load Routing procedures and to resolve routing issues with the department.
- Working closely with the routing team to ensure all addresses/W3W provided so that all routes and any alternative cranes are notified within legal timeframes.
- Liaising with customers when required especially when service issues arise.
- Developing and maintaining a culture that is commercially orientated, actively engaging with change and customer focused.
What we're looking for:
- Technically competent with large cranes and commercially astute in the mobile crane hire sector (preferred but not essential) or experience in a similar field.
- Good standard of literacy in English and Maths.
- Proven track record of customer-facing experience working to clearly defined service level agreements.
- Evidence of delivery of continuous improvement within a customer service environment.
- Area knowledge of customer base and market.
- Good transport / logistics knowledge.
- Knowledge and understanding of the requirements of working within a time critical service environment.
- Knowledge of QHSE legislation.
- IT literate - comfortable using systems Excel/Word/PowerPoint.
- Strong interpersonal skills with ability to influence.
- Ability to deal with conflict and negotiate/manage the appropriate outcome.
- Clear, calm and articulate whilst working under pressure.
- Good time management skills.
- Commercial acumen.
- High energy levels and personal flexibility to focus on priorities and effective team management.
This is an excellent opportunity to build your career in a fast-paced and rewarding industry. With structured training and on-the-job support, you'll gain the knowledge and skills to make a real impact. You'll be part of a supportive team where your contribution is recognised, and your role is central to delivering for our customers.
Hire Controller - Regional Cranes in Preston employer: Ainscough Crane Hire Ltd
Contact Detail:
Ainscough Crane Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller - Regional Cranes in Preston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the crane hire industry. Attend local events, join online forums, or even hit up LinkedIn. The more folks you know, the better your chances of landing that Hire Controller gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your organisational and problem-solving abilities. Share examples of how you've kept things running smoothly in previous roles – it’ll make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies like Ainscough through our website. Express your interest in the Hire Controller role and ask about any upcoming opportunities – it shows initiative!
✨Tip Number 4
Stay calm under pressure! During interviews or networking chats, keep your cool and demonstrate your ability to handle stress. Employers love candidates who can maintain composure while juggling multiple tasks – it’s key for a Hire Controller!
We think you need these skills to ace Hire Controller - Regional Cranes in Preston
Some tips for your application 🫡
Show Your Organised Side: When writing your application, make sure to highlight your organisational skills. We want to see how you plan and execute tasks, especially in a busy environment like ours. Share examples that demonstrate your ability to keep things running smoothly!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get to the point. Avoid jargon unless it’s relevant to the role. Remember, we’re looking for someone who can communicate effectively, so let your writing reflect that.
Demonstrate Your Customer Focus: Since customer service is key in this role, include any experiences where you’ve gone above and beyond for customers. We love seeing candidates who take pride in delivering exceptional service, so don’t hold back on those stories!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Ainscough Crane Hire Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of crane hire and logistics. Even if you don’t have direct experience, researching the industry will show your enthusiasm and readiness to learn. Familiarise yourself with key terms and concepts that might come up during the conversation.
✨Showcase Your Organisational Skills
As a Hire Controller, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything running smoothly, especially under pressure, to demonstrate that you can thrive in a busy environment.
✨Communicate Clearly
During the interview, practice clear and calm communication. This role involves liaising with various teams and customers, so showing that you can articulate your thoughts well is key. Be prepared to discuss how you've handled customer service issues in the past and how you resolved conflicts effectively.
✨Demonstrate Your Team Spirit
The job requires collaboration with different departments, so be ready to talk about your teamwork experiences. Share specific instances where you worked closely with others to achieve a common goal, and emphasise your ability to maintain positive relationships with colleagues and clients alike.