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For Companies At a Glance
- Tasks: Manage depot resources and support daily operations while maximising revenue.
- Company: Join Ainscough Crane Hire, the UK's leader in lifting solutions with a commitment to safety and excellence.
- Benefits: Enjoy a bi-annual retention bonus, 24 days annual leave, life assurance, and access to exclusive perks.
- Why this job: Be part of a professional team focused on career development and delivering exceptional customer service.
- Qualifications: Minimum GCSE Grade C in Maths and English; hire industry experience preferred.
- Other info: Proficiency in Microsoft Office and CRM tools like Salesforce is desirable.
The predicted salary is between 28800 - 43200 £ per year.
Hire Controller
Leeds Depot
Ainscough Crane Hire, the UK\’s leader in lifting solutions, is seeking a dedicated Hire Controller to join our team at the Leeds depot. With over 30 locations nationwide, we are committed to excellence in project delivery, safety, and customer satisfaction.
Why Join Us:
- Career Progression: Opportunity to progress within the business
- Rewards and Benefits: Bi-Annual retention bonus, 24 days annual leave (increasing with service), holiday purchase option, life assurance, competitive pension scheme, online payroll and holiday management, access to Ainscough Advantage benefits platform, and regular staff forums.
About Ainscough Crane Hire:
At Ainscough, our \”Always Making the Safe Choice\” ethos drives everything we do. We excel in contract lifts, crane hire, and specialist projects, ensuring projects are delivered on time, within budget, and to the highest safety standards.
Job Purpose/Objectives:
As a Hire Controller, you will manage depot resources efficiently to support the Depot Manager in daily operations. Your role will focus on maximising revenue and profit by effectively hiring cranes and ancillaries, while delivering exceptional customer service.
Key Responsibilities:
- Understand customer requirements and provide optimal solutions.
- Utilise in-depth product knowledge to convert hire enquiries into orders.
- Maximise sales opportunities and maintain customer relationships.
- Efficiently manage depot resources and fleet allocation.
- Ensure compliance with company standards and regulatory requirements.
- Handle customer enquiries promptly, controlling costs and maintaining accurate administrative records.
Person Specification:
Education/Knowledge/Experience:
- Minimum GCSE Grade C (or equivalent) in Maths and English.
- Hire industry experience preferred.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Familiarity with CRM tools such as Salesforce (desirable)
Skills/Abilities:
- Strong customer service and telephone skills.
- Negotiation and commercial acumen.
- Excellent communication, organizational, and time management abilities.
- Conflict resolution and influencing skills.
- Problem-solving aptitude.
Join Ainscough Crane Hire and be part of a team that values professionalism, safety, and career development. If you\’re ready to contribute your skills to a market leader in the crane industry, apply now and take the next step in your career with us.
Benefits:Retention Bonus + Bonus
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Hire Controller employer: Ainscough Crane Hire Limited
Contact Detail:
Ainscough Crane Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with Ainscough Crane Hire's services and values. Understanding their commitment to safety and customer satisfaction will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Ainscough Crane Hire. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the hiring process.
✨Tip Number 3
Brush up on your negotiation and customer service skills. Since the role involves maximising sales opportunities and maintaining customer relationships, demonstrating your proficiency in these areas during interviews will set you apart from other candidates.
✨Tip Number 4
Prepare specific examples from your past experiences that highlight your problem-solving abilities and organisational skills. Being able to discuss how you've effectively managed resources or resolved conflicts will show that you're ready to take on the responsibilities of a Hire Controller.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hire industry, particularly any roles that involved customer service or resource management. Use keywords from the job description to demonstrate your fit for the Hire Controller position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Ainscough Crane Hire's values and how your skills align with their needs. Mention specific examples of how you've maximised revenue or improved customer satisfaction in previous roles.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office and any experience with CRM tools like Salesforce. Also, showcase your strong communication, negotiation, and problem-solving skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Hire Controller.
How to prepare for a job interview at Ainscough Crane Hire Limited
✨Research the Company
Before your interview, take some time to learn about Ainscough Crane Hire. Understand their values, especially the 'Always Making the Safe Choice' ethos, and be prepared to discuss how your skills align with their mission.
✨Showcase Your Customer Service Skills
As a Hire Controller, exceptional customer service is key. Prepare examples from your past experiences where you successfully managed customer relationships or resolved conflicts to demonstrate your abilities.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of cranes and ancillaries Ainscough offers. Being able to discuss specific products and how they meet customer needs will show your enthusiasm and readiness for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Think of scenarios where you've had to manage resources efficiently or maximise sales opportunities, and be ready to share those experiences.
