At a Glance
- Tasks: Build strong relationships with clients and help them optimise their technology use.
- Company: Established tech consultancy with a focus on client success.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a mix of technical and commercial responsibilities.
- Why this job: Be a key player in transforming how clients leverage technology for success.
- Qualifications: Tech-savvy with strong communication skills and a knack for problem-solving.
The predicted salary is between 45000 - 55000 £ per year.
Were working with an established technology consultancy that is looking to add a Technical Account Manager to its client-facing team.
This is a varied role for someone who enjoys being close to customers, understands technology and likes getting involved in the bigger picture.
Youll work with a portfolio of clients, helping them make better use of their technology estate while coordinating closely with consultants, developers, architects and delivery teams.
The successful candidate will be comfortable having conversations with both senior business stakeholders and technical specialists.
You will need have enough technical understanding to discuss CRM, data, integrations, APIs, cloud platforms and software solutions with confidence.
The opportunity You'll become a key point of contact for a number of clients, developing relationships over the long term rather than simply managing individual projects.
Your role will involve understanding what each organisation is trying to achieve, identifying where technology can help, and ensuring the internal teams working with those customers remain focused on the right priorities.
There is also a commercial element to the position.
You'll be expected to recognise where additional services or improvements could benefit a client and work alongside the wider team to develop those opportunities.
What you'll be doing Take ownership of relationships across a portfolio of important customers Build credibility with senior IT, operational and commercial stakeholders Act as a senior point of contact when customers need advice, clarification or support Understand customer objectives and translate them into practical technology priorities Coordinate with consultants, developers, architects and delivery specialists Keep visibility across projects, support services and consultancy activity Identify potential delivery, technical or relationship issues before they become problems Help customers understand progress, decisions, risks and recommended next steps Contribute to technology planning and longer-term customer roadmaps Participate in account reviews and strategic customer meetings Identify opportunities to improve existing solutions or introduce additional services Support proposals, commercial discussions, renewals and statements of work Ensure customer expectations are understood and delivered against internally
The role will involve knowledge around areas such as: CRM platforms and business applications Data structures and data management APIs and system integration Cloud technology Application and solution architecture Reporting and analytics Data security and governance Software development and delivery
Experience with platforms such as Microsoft Dynamics 365, Salesforce, or Hub Spot would be useful, although experience with one particular product isn't essential.
We're particularly interested in people who understand how different technologies fit together and can explain technical issues clearly to people who aren't technical specialists.
All applications will be reviewed based on merit, relevant experience, and suitability for the role.
By applying, you consent to the processing of your personal data in accordance with our privacy policy and applicable data protection laws.
We do not discriminate on the basis of age, gender, disability, race, religion, sexual orientation, or any other protected characteristic.
If you require any adjustments during the recruitment process, please let us know.
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Locations
Technical Account Manager in Newport, Wales employer: Aimtech Recruitment Ltd
As a leading international organisation, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a commitment to work-life balance, all set against the backdrop of a vibrant global community. Join us in this pivotal role as we drive technological transformation and enhance customer experiences across our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in Newport, Wales
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Aimtech Recruitment Ltd!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Aimtech Recruitment Ltd, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Aimtech Recruitment Ltd.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Technical Account Manager in Newport, Wales
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Aimtech Recruitment Ltd, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Aimtech Recruitment Ltd.
How to prepare for a job interview at Aimtech Recruitment Ltd
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
