At a Glance
- Tasks: Build strong relationships with clients and help them optimise their technology use.
- Company: Established tech consultancy with a focus on client success.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a chance to work on diverse projects and technologies.
- Why this job: Be the go-to person for clients and make a real impact on their tech journey.
- Qualifications: Tech-savvy with strong communication skills and a knack for problem-solving.
The predicted salary is between 38250 - 46750 £ per year.
Were working with an established technology consultancy that is looking to add a Technical Account Manager to its client-facing team.
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
This is a varied role for someone who enjoys being close to customers, understands technology and likes getting involved in the bigger picture.
Youll work with a portfolio of clients, helping them make better use of their technology estate while coordinating closely with consultants, developers, architects and delivery teams.
The successful candidate will be comfortable having conversations with both senior business stakeholders and technical specialists.
You will need have enough technical understanding to discuss CRM, data, integrations, APIs, cloud platforms and software solutions with confidence.
The opportunity
You'll become a key point of contact for a number of clients, developing relationships over the long term rather than simply managing individual projects.
Your role will involve understanding what each organisation is trying to achieve, identifying where technology can help, and ensuring the internal teams working with those customers remain focused on the right priorities.
There is also a commercial element to the position.
You'll be expected to recognise where additional services or improvements could benefit a client and work alongside the wider team to develop those opportunities.
- What you'll be doing
- Take ownership of relationships across a portfolio of important customers
- Build credibility with senior IT, operational and commercial stakeholders
- Act as a senior point of contact when customers need advice, clarification or support
- Understand customer objectives and translate them into practical technology priorities
- Coordinate with consultants, developers, architects and delivery specialists
- Keep visibility across projects, support services and consultancy activity
- Identify potential delivery, technical or relationship issues before they become problems
- Help customers understand progress, decisions, risks and recommended next steps
- Contribute to technology planning and longer-term customer roadmaps
- Participate in account reviews and strategic customer meetings
- Identify opportunities to improve existing solutions or introduce additional services
- Support proposals, commercial discussions, renewals and statements of work
- Ensure customer expectations are understood and delivered against internally
The role will involve knowledge around areas such as
- CRM platforms and business applications
- Data structures and data management
- APIs and system integration
- Cloud technology
- Application and solution architecture
- Reporting and analytics
- Data security and governance
- Software development and delivery
Experience with platforms such as Microsoft Dynamics 365, Salesforce, or Hub Spot would be useful, although experience with one particular product isn't essential.
We're particularly interested in people who understand how different technologies fit together and can explain technical issues clearly to people who aren't technical specialists.
All applications will be reviewed based on merit, relevant experience, and suitability for the role.
By applying, you consent to the processing of your personal data in accordance with our privacy policy and applicable data protection laws.
We do not discriminate on the basis of age, gender, disability, race, religion, sexual orientation, or any other protected characteristic. xiskglj If you require any adjustments during the recruitment process, please let us know.
Technical Account Manager in Bath employer: Aimtech Recruitment Ltd
As a leading international organisation, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a commitment to work-life balance, all set against the backdrop of a vibrant global community. Join us in this pivotal role as we drive technological transformation and enhance customer experiences across our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager in Bath
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aimtech Recruitment Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Aimtech Recruitment Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Aimtech Recruitment Ltd!
✨Direct Apply to Aimtech Recruitment Ltd
Let's not forget to apply directly through the Aimtech Recruitment Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Account Manager in Bath
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aimtech Recruitment Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aimtech Recruitment Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aimtech Recruitment Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
