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For Companies At a Glance
- Tasks: Build long-term relationships with clients and drive customer success in a dynamic environment.
- Company: AIMMS, a leading platform for supply chain optimisation and advanced data analytics.
- Benefits: Flexible remote work, travel opportunities, and a supportive international team.
- Why this job: Make a real impact while working with Fortune 500 companies and innovative solutions.
- Qualifications: 6+ years in account management, strong interpersonal skills, and familiarity with supply chain technology.
- Other info: Embrace a culture of curiosity, transparency, and collaboration with plenty of room for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Account Manager EMEA
Location: Remote – Based in the Netherlands, UK, or Germany
Reports to: Chief Revenue Officer
Are you a people person with a passion for customer success, account management and a talent for spotting opportunities? Do you thrive in a collaborative, fast-paced environment and enjoy making a real impact? At AIMMS, we are looking for an energetic and driven Account Manager EMEA to join our growing team.
About AIMMS
AIMMS is a leading platform for supply chain optimization and advanced data analytics, e.g., optimization. Our mission is to bring the power of prescriptive analytics to decision-makers around the world – empowering them to solve complex problems, drive change, and create better outcomes for their organizations and communities. With our technology and team, we help businesses navigate uncertainty and make smarter, data-driven decisions. This is achieved by two product lines:
- Prescriptive Analytics Platform (a.k.a. Optimization Tooling – OT) for building custom optimization applications;
- Supply Chain Navigator (SCN) with embedded Transport Navigator (TN), a ready-to-use, configurable SaaS solution built on top of OT for supply chain network design as well as strategic and tactical planning. Both SCN and TN provide an easy-to-use GUI and supply chain analytics targeted at non-advanced users, specifically supply chain practitioners.
With the recent acquisition by GRO Capital, a high-performing European private equity firm, we are poised for accelerated growth and market expansion based on a 5-year strategy.
While the business will evolve and change over time, we stay centered on our 4 core values: Integrity, Care, Open, and Ambition.
Your role as an Account Manager EMEA
As an Account Manager EMEA at AIMMS, your focus is on building long-term relationships with our existing customers and ensuring they get the most value out of our solutions. You’ll be the go-to person for a portfolio of accounts, working closely with them to understand their needs, support their success, and identify growth opportunities. You’ll collaborate with our presales, marketing, and customer service teams to help clients thrive—and to drive up- and cross-sell efforts across your accounts.
You will:
- Be the trusted advisor for your portfolio of clients – many of them Fortune 500 companies –, ensuring high levels of satisfaction and engagement
- Proactively identify opportunities for expansion and renewal
- Work closely with presales and marketing to position new solutions and realize up- and cross-selling opportunities
- Build strong internal relationships to drive collaboration and customer-centric thinking
- Maintain a pulse on customer health and take action to mitigate risks early
- Represent the voice of the clients within AIMMS, ensuring their feedback and needs are heard by providing management with reports on customer requirements, problems, interests, competitive activities, and potential for new products and services
- Maintain CRM with up-to-date information and provide management with well-informed forecasts
- Keep abreast of best practices, competitive threats and developments in AIMMS\’s solution space
- Continuously improve through both company and independent ongoing development and training
What we’re looking for
- An energetic self starter and go-getter, proactive and hands-on in pursuing customer success and growth
- An enterpreneurial and sociable team player with excellent interpersonal skills who enjoys working together and inspires those around them
- Passionate about customer success, with a natural ability to make clients feel heard, supported, and valued
- Comfortable building relationships across multiple departments and navigating stakeholder dynamics
- At least 6 years of experience in account management or a similar role in an enterprise B2B software environment. Familiarity with supply chain technology, optimization, machine learning, and/or industrial decision-making processes is a key requirement
- Skilled in spotting commercial opportunities and collaborating on sales strategies
- Professional fluency in English; proficiency in German or another widely spoken language is a plus
What we offer
- A flexible, remote-first role, based in the Netherlands, UK, or Germany
- Regular travel (several days per month) to our headquarters in the Netherlands and to visit clients across Europe
- A dynamic, purpose-driven environment with a supportive and international team
- Plenty of room for personal development, ownership, and making an impact
- A culture that values curiosity, transparency, and collaboration
- A total compensation package that reflects your seniority and impact
Account Manager EMEA employer: AIMMS
Contact Detail:
AIMMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching AIMMS and its solutions. Understand their products inside out, especially how they help clients in supply chain optimisation. This will show you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your successes in account management and how you've driven customer success in previous positions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the AIMMS team.
We think you need these skills to ace Account Manager EMEA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant skills that align with our mission at AIMMS. We want to see how you can bring value to our team!
Showcase Your People Skills: As a people person, it’s essential to demonstrate your interpersonal skills in your application. Share examples of how you've built strong relationships with clients and colleagues. We love seeing candidates who can inspire and engage others!
Highlight Your Success Stories: Don’t shy away from sharing your achievements! Whether it’s identifying growth opportunities or successfully managing client accounts, we want to hear about your successes. This will help us understand how you can contribute to our customer success goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining AIMMS!
How to prepare for a job interview at AIMMS
✨Know Your Stuff
Before the interview, dive deep into AIMMS and its products. Understand the Prescriptive Analytics Platform and Supply Chain Navigator inside out. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As an Account Manager, your ability to build relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Highlight your interpersonal skills and how you've made clients feel valued and heard.
✨Be Ready to Spot Opportunities
Think about times when you've identified growth opportunities for clients. Be prepared to discuss your approach to spotting these chances and how you collaborated with teams to implement solutions. This aligns perfectly with the role's focus on expansion and renewal.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of AIMMS' mission and values. Inquire about their approach to customer success and how they envision the Account Manager role evolving as the company grows. This shows you're not just interested in the job, but in contributing to their vision.