At a Glance
- Tasks: Manage debt verifications and maintain strong client relationships in a dynamic environment.
- Company: Reputable bank with a commitment to high-quality service and professional growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Opportunity to learn about banking products and develop your career in finance.
- Why this job: Join a team where you can make a real impact on client success and financial management.
- Qualifications: Strong organisational skills and a passion for client relations.
The predicted salary is between 30000 - 40000 £ per year.
Main responsibilities of role:
- Ownership of debt verifications and ensuring they are completed in line with credit expectation for new business and the live client book.
- Manage effectively and in accordance with policy and practice; the administration of ledgers, credit control, collection activities and allocation processing.
- Responsible for the active and accurate credit control and cash allocations of any factoring facilities within the portfolio.
- Responsible for building and maintaining a strong relationship with the client for a portfolio of factoring clients.
- Provide assistance to the Collections Manager as and when required.
- Maintain thorough records and provide necessary feedback and reporting to clients, their customers and internally to managers/colleagues.
- Maintain delivery of a high-quality service to clients.
- All activity is undertaken within the scope of overseeing the maintenance of the collateral being funded.
- Understand the wider Bank’s products and services, and proactively identify and action sales opportunities in order to best meet customer needs.
- Adherence with the Bank’s AML policies and procedures, with vigilance at all times of the conduct of customers and debtors.
Additional responsibilities for all employees:
- Actively promote and practise the Bank’s Guiding Principles.
- Understand and adhere to the Bank’s policies and procedures with particular reference to: Conduct Rules and Professional Standards Policy, Information Security and Data Protection Act 2018 (GDPR), Fair Treatment of Customers, Risk management and reporting of risk management incidents, Regulatory compliance and prevention of financial crime, Disaster recovery and business continuity.
- Proactively contribute to the Performance Planning and Review process.
- Support Bank wide Forums as required or identified.
- Cooperate with and help colleagues across our business, performing other reasonable tasks as may be required from time to time.
Client Administrator Manchester employer: Aimeewillow
Contact Detail:
Aimeewillow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services so you can show how you can add value right from the start.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Client Administrator. Highlight your experience in credit control and client relationship management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Administrator Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Administrator role. Highlight your experience with credit control, ledger management, and client relationships. We want to see how your skills match what we're looking for!
Showcase Your Attention to Detail: In this role, attention to detail is key! Use your application to demonstrate how you've successfully managed records and maintained accuracy in previous positions. We love candidates who can keep things organised!
Highlight Your Communication Skills: Since building strong relationships with clients is part of the gig, make sure to showcase your communication skills. Share examples of how you've effectively interacted with clients or colleagues in the past. We value clear communicators!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Let’s get your application rolling!
How to prepare for a job interview at Aimeewillow
✨Know Your Numbers
As a Client Administrator, you'll be dealing with debt verifications and credit control. Brush up on your financial terminology and be ready to discuss how you've managed ledgers or collections in the past. Specific examples will show you understand the role's responsibilities.
✨Build Rapport
Since maintaining strong client relationships is key, think about how you can demonstrate your interpersonal skills. Prepare anecdotes that highlight your ability to connect with clients and resolve issues effectively. This will show you're not just about numbers but also about people.
✨Understand Compliance
Familiarise yourself with AML policies and data protection regulations like GDPR. Be prepared to discuss how you’ve adhered to compliance in previous roles. This shows you take regulatory matters seriously and understand their importance in the banking sector.
✨Show Initiative
The job requires proactive identification of sales opportunities. Think of times when you've gone above and beyond to meet customer needs or improve processes. Sharing these experiences will demonstrate your proactive mindset and commitment to delivering high-quality service.