At a Glance
- Tasks: Oversee customer operations post-funding, focusing on collections and performance management.
- Company: Join a dynamic company dedicated to improving customer experiences.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Make a real difference in customer service and operational efficiency.
- Qualifications: Experience in collections management and strong leadership skills.
The predicted salary is between 34000 - 40000 £ per year.
You'd be responsible for overseeing all customer operations after funding, with a focus on collections performance, arrears management, customer servicing, process efficiency, compliance, and operational controls.
Key Responsibilities
- Manage all post-funding operational processes across the customer lifecycle.
- Oversee collections activities from early-stage arrears through to default management.
- Ensure collection strategies are executed effectively and consistently.
- Monitor arrears performance and implement actions to improve collection outcomes.
Collections Operations Manager in London employer: Aimeewillow
As a Collections Operations Manager, you will thrive in a dynamic and supportive work environment that prioritises employee development and well-being. Our company offers competitive benefits, a collaborative culture, and ample opportunities for professional growth, all set in a vibrant location that fosters innovation and teamwork. Join us to make a meaningful impact while enjoying a rewarding career path.
We think you need these skills to ace Collections Operations Manager in London
Collections Management
Arrears Management
Customer Servicing
Process Efficiency
Compliance
Operational Controls
Performance Monitoring
