At a Glance
- Tasks: Manage client portfolios and ensure timely collections while delivering top-notch service.
- Company: Join a dynamic operations team focused on client satisfaction and risk management.
- Benefits: Competitive pay, supportive work environment, and opportunities for professional growth.
- Other info: Collaborative atmosphere with chances to learn and advance your career.
- Why this job: Make a real difference by helping clients and protecting company income.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Working within the Operations Department providing support to the Client Management teams for proactive management of a portfolio of clients. To deliver exceptional Client service, maintain internal and Client relationships and effectively identify any risks to prevent loss of income and reputation to our business.
Responsibilities
- Credit Control
- To deliver and maintain proactive and effective collections processes, whilst delivering excellent service to the Clients.
- To ensure collection and follow up calls are made within agreed timescales.
- To ensure adequate levels of verification are maintained on the Clients Ledgers at all times.
- To record and maintain up to date debtor contact details.
- To record and maintain debtor diary and collection notes on the operating system.
- To assist the data processing team by obtaining remittance advices and allocation details for expected debtor receipts.
- To identify any sales ledger queries and work closely with the Client Management teams to ensure that Clients resolve disputes quickly and are aware of any difficult recovery situations that may require legal action.
- Maintaining first class Client relationships, ensuring that excellent levels of service are delivered so that Client satisfaction levels remain high.
- To make recommendations on how the Credit Control function can be improved/enhanced.
- Risk Management
- To ensure the security of funds at all times, minimising client losses and bad debts.
- To work closely with the Client Management teams in reviewing and scrutinising debt collectability and recoverability on a daily basis.
- To provide regular feedback to the Client Management teams about any debt issues that may impact upon security or client retention.
- Maximise Income
- To identify and introduce new business opportunities where appropriate.
- Internal Customers
- To work closely with all other Departments to ensure that the Operations department runs in an efficient and professional way at all times.
- Any issues or concerns should be escalated to senior management immediately.
- To provide staff training where appropriate.
Credit Controller in Leeds employer: Aimeewillow
As a Credit Controller at our company, you will thrive in a dynamic and supportive work environment that prioritises exceptional client service and proactive risk management. We offer comprehensive training and development opportunities to help you grow your career while fostering strong internal relationships across departments. Located in a vibrant area, our workplace culture encourages collaboration and innovation, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their operations and how you can contribute to maintaining those first-class client relationships they value so much. Tailor your answers to show how you can enhance their credit control function.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to make collection calls and handle disputes. Role-play with a friend or family member to get comfortable with these conversations and ensure you come across as professional and approachable.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in being part of our team!
We think you need these skills to ace Credit Controller in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, client management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:As a Credit Controller, communication is key. In your application, demonstrate your ability to maintain strong client relationships and handle disputes effectively. We’re looking for someone who can keep things professional yet friendly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Aimeewillow
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers all day. Brush up on your financial knowledge and be ready to discuss how you've managed collections in the past. Be prepared to share specific examples of how you’ve improved collection processes or resolved disputes.
✨Showcase Your Client Relationship Skills
This role is all about maintaining excellent client relationships. Think of times when you've gone above and beyond for a client. Be ready to explain how you handle difficult conversations and ensure client satisfaction, as this will show your potential employer that you can deliver exceptional service.
✨Demonstrate Risk Management Awareness
Understanding risk management is crucial for this position. Prepare to discuss how you've identified risks in previous roles and what steps you took to mitigate them. This shows that you’re proactive and can help protect the company’s income and reputation.
✨Be Ready to Suggest Improvements
The job description mentions enhancing the Credit Control function. Think about any ideas you have for improving processes or systems. Presenting thoughtful suggestions during your interview will demonstrate your initiative and commitment to continuous improvement.
