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- Tasks: Manage debt verifications and maintain strong client relationships in a dynamic environment.
- Company: Reputable bank with a commitment to high-quality service and professional growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Opportunity to learn about banking products and develop your career in finance.
- Why this job: Join a team where you can make a real impact on client success and financial management.
- Qualifications: Strong organisational skills and a passion for client relations.
The predicted salary is between 25000 - 32000 £ per year.
Main responsibilities of role:
- Ownership of debt verifications and ensuring they are completed in line with credit expectation for new business and the live client book.
- Manage effectively and in accordance with policy and practice; the administration of ledgers, credit control, collection activities and allocation processing.
- Responsible for the active and accurate credit control and cash allocations of any factoring facilities within the portfolio.
- Responsible for building and maintaining a strong relationship with the client for a portfolio of factoring clients.
- Provide assistance to the Collections Manager as and when required.
- Maintain thorough records and provide necessary feedback and reporting to clients, their customers and internally to managers/colleagues.
- Maintain delivery of a high-quality service to clients.
- All activity is undertaken within the scope of overseeing the maintenance of the collateral being funded.
- Understand the wider Bank’s products and services, and proactively identify and action sales opportunities in order to best meet customer needs.
- Adherence with the Bank’s AML policies and procedures, with vigilance at all times of the conduct of customers and debtors.
Additional responsibilities for all employees:
- Actively promote and practise the Bank’s Guiding Principles.
- Understand and adhere to the Bank’s policies and procedures with particular reference to: Conduct Rules and Professional Standards Policy, Information Security and Data Protection Act 2018 (GDPR), Fair Treatment of Customers, Risk management and reporting of risk management incidents, Regulatory compliance and prevention of financial crime, Disaster recovery and business continuity.
- Proactively contribute to the Performance Planning and Review process.
- Support Bank wide Forums as required or identified.
- Cooperate with and help colleagues across our business, performing other reasonable tasks as may be required from time to time.
Client Administrator Manchester employer: Aimeewillow
Contact Detail:
Aimeewillow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to client administration. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your skills in credit control and client relationship management.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Administrator Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Administrator role. Highlight your experience with credit control, debt verifications, and client relationships. We want to see how your skills match what we're looking for!
Showcase Your Attention to Detail: In this role, attention to detail is key! Use your application to demonstrate how you've maintained thorough records or managed ledgers in the past. We love candidates who can keep things organised and accurate.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get across your main points without any fluff. Let us know why you're the perfect fit!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Aimeewillow
✨Know Your Numbers
Since the role involves credit control and cash allocations, brush up on your financial knowledge. Be prepared to discuss how you’ve managed ledgers or handled debt verifications in the past. Specific examples will show you understand the importance of accuracy in this role.
✨Build Rapport
This position requires strong relationships with clients, so practice your interpersonal skills. Think about how you can demonstrate your ability to connect with clients during the interview. Maybe share a story where you successfully built a relationship that led to positive outcomes.
✨Understand the Bigger Picture
Familiarise yourself with the Bank’s products and services. During the interview, be ready to discuss how you can identify sales opportunities that align with customer needs. Showing that you understand the wider context will set you apart from other candidates.
✨Be Compliance Savvy
Since adherence to AML policies and procedures is crucial, make sure you know the basics of these regulations. Prepare to discuss how you’ve ensured compliance in previous roles, as this will highlight your attention to detail and commitment to risk management.